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Discussion in 'iPad General Discussions' started by bubbles90210, Nov 15, 2012.

  1. bubbles90210
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    bubbles90210 iPF Noob

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    My screen was damaged and I carried it to get repaired. I got it back today, only to discover that I am unable to connect to my wireless network (from my room). However, if I go and stand directly in front of the wireless router it will connect. Can anyone tell me how to resolve this issue?
  2. giradman
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    giradman iPad Guru

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    Hi Bubbles - welcome to the forum! :)

    Well, one of the 'unknowns' here is whether the Wi-Fi radio in your iPad is normal, so let's not forget that possibility?

    My first two suggestions would be to 'Reset' your iPad - Directions HERE and also 'power recycle' your modem/router - see if this helps. If still having a problem, go to 'Settings' -> 'General' -> 'Reset'; there select 'Reset Network Settings' and then try to re-connect - none of these maneuvers will harm your iPad.

    Please post back if helpful or not - good luck!
  3. scifan57
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    scifan57 Super Moderator Staff Member

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    There is the possibility that the wifi antenna was damaged during the screen replacement, it's very easy to do that.
  4. bubbles90210
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    bubbles90210 iPF Noob

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    Okay... I will try once I return home... Thank you for responding, and I will keep u posted on the results...
  5. bubbles90210
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    bubbles90210 iPF Noob

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    Well, I assume that it was damaged, because I tried the methods and nothing happened. But I do thank you!
  6. The OB
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    The OB Super Moderator Staff Member

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    Just one little "last resort" suggestion (from my knowledge) Turn off your WiFi router for say 30 seconds and then turn back on. Any improvement?


    Sent from my iPad using Tapatalk
  7. giradman
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    giradman iPad Guru

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    As OB & I suggest, did you also 'power recycle' your modem & router, i.e. turn off or unplug both (or one if combined into one device), then sequently 'turn on' the modem, wait a while, then re-power the router - please let us know if that helps; assume from your follow-up post that you have already given this a try? :)
  8. bubbles90210
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    bubbles90210 iPF Noob

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    Yes... I tried them both; turning off the router and turning off the router and the modem... Nothing!
  9. scifan57
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    scifan57 Super Moderator Staff Member

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    If it still doesn't work, it likely is a damaged wifi antenna, possibly caused by the screen replacement. If true, it would mean a replacement of the wifi antenna.

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