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Incorrect Number of Unread Texts

Jupiter7

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Try tapping on Unknown Senders to see if you have a message from someone not in your contacts list.
 
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abredt

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Try tapping on Unknown Senders to see if you have a message from someone not in your contacts list.

I went to settings, turned ON Filter Unknown Senders, went to Messages App and clicked Unknown Senders, but none were listed.

Also, if I receive 3 text messages, the icon still shows only 1 unread message so it is not updating the count.
 
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abredt

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Did that and did both resets above.

Turned OFF Badge App icon and did both resets and turned it back ON. Still shows 1 unread message.

Looked at all messages to make sure some were not still loading an emoji.
 

Jupiter7

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I have almost run out of ideas, but you could (bit sledgehammer to crack a nut though) connect the iPad to iTunes and restore it to factory settings and then reinstall your data from an iCloud/iTunes backup. No guarantee, even then.
 
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abredt

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I don't think I want to do that.
I do get the banner and sound notifications, only the count of unread messages always is 1.
Thanks for trying to help.
cb
 

Jupiter7

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That’s okay. Am sorry we didn’t succeed but, you never know, it might suddenly start working properly. These things do happen! [emoji846]
 

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