I recently restored my PC and had to reinstall itunes. Now when I try to buy something, it tells me I need to answer my 2 security questions. I've forgotten the answers, so I emailed itunes support. This was their 1st response: "> Hello, > > Grace here from the iTunes Store. I understand that you would like me to reset your security questions for you. I appreciate that you would like to be able to access your account again as soon as possible so you can enjoy your iTunes Purchases! > > At this time, we have temporarily suspended resetting security questions through email support, so I will be unable to reset your questions today. However, Apple is currently working toward a resolution to assist with this issue. You will receive an email after the matter has been investigated and further information is available. > > I know you must look forward to using your account again, and while I am unable to assist currently, please know that I am eager to resolve this for you. > > In the meantime, I would like to verify your account so that I can reset your security questions as soon as we are able to do so again. > > Apple requires that you provide the following, for your security: > > At least one of the following: > > - the order number of one of your purchases > - the last four digits of the credit card used for your iTunes Store account > - the answer to all of your security questions > > As well as two items from this list: > > - your birth date > - the billing address listed on the account > - the phone number on the account > > Thank you for your patience and understanding in this matter. Thank you for being an important part of the Apple family - have a great evening! > > Sincerely, > > iTunes Store Customer Support" So I emailed them back with the information they requested, and this is the 2nd response I got: "Hi, Grace here again from the iTunes Store. Thank you for the information the you have provided me. Unfortunately, at this time, I do not have an expected time for this issue to be resolved. This issue is affecting many customers worldwide so we are trying to get it dealt with as quickly as possible. I am keeping your case in my inbox so that as soon as I hear anything, I will let you know. Also, if you have any inquiries, they will come directly to me. I wish I had more to tell you at this time but for now all we can do is wait until the engineering department has a resolution. I want to thank you for your patience in this matter and wish you a wonderful day! Sincerely, Grace iTunes Store Customer Support" So am I s*** out of luck? Is there any other way to reset my security questions/answers?