How to turn on Verizon LTE?

Discussion in 'iPad 3 Forum' started by AQ_OC, Mar 19, 2012.

  1. AQ_OC

    AQ_OC
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    Man...I'm on chat with a Verizon rep. I went through the process of setting up 4G...and it wants to activate 3G. What gives. The Chat agent doesn't seem to know what to do...

    Has anyone one done this before...
     
  2. AQ_OC

    AQ_OC
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    Where do I find the SIM ID Code?
     
  3. AQ_OC

    AQ_OC
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    ok...i got the code..but the verizon website says error when I punch it in..
     
  4. AQ_OC

    AQ_OC
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    This is a very sucky process. The verizon chat agent is clueless and so is the person that I got on the phone about the same subject. I guess I will take it in to verizon.
     
  5. armoredsaint

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    maybe your area doesn't have a 4G signal and it's defaulting to 3G? You check general settings for cellular and turn ON LTE?
     
  6. AQ_OC

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    No, we have 4g. I had to a take it in to a store. It won't activate on the website. Verizon's web support is very poor.

    Funny thing....in the Verizon store I had LTE speeds, but now, in the mall right next door, I'm back on 3G and get sucky 3G. So as of right this moment, I've only seen Verizon's 4g work inside a Verizon store, and no where else. But this is my second or third exposure to 4g....the other, besides today, we're when I was selecting my next phone....what a lie if this 4g only works in their stores......
     
    #6 AQ_OC, Mar 19, 2012
    Last edited: Mar 19, 2012
  7. geobernd

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    Verizon is known to have femtocells in their stores... Unless the coverage map clearly indicates 4G for your area that may be what you are experiencing.
     
  8. armoredsaint

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    I had the same issue and started a thread on it last Friday too - anyways, VZW tech said it wasn't registered yet when it arrived at my house since I was supposed to be delivered on Monday, but it got here earlier - reason why I couldn't activate LTE.
     
  9. AQ_OC

    AQ_OC
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    I'm definitely within the 4G area...this is Greenville SC...this whole region is deep red on the map.
     
    #9 AQ_OC, Mar 19, 2012
    Last edited: Mar 19, 2012
  10. beesknees

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    LTE is barely supported in my area and mine bounces in and out of LTE so it definitely works. I have a mini hotspot so I just tranferred the service and to my surprise it was easy and I never had to talk to a rep. The service updated about 5 minutes after I confirmed everything online.
     

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