How do i remove old itune store email log in from a used purchased mini ?

Discussion in 'iPad Mini Forum' started by wimbledon, Sep 7, 2015.

  1. wimbledon

    wimbledon
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    I purchased a used mini ipad and cant seem to remove the sellers EMAIL ID SO i may have my id for the Apple app store replacing the sellers ? Thank you
     
  2. scifan57

    scifan57
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    Is the iPad requesting the Apple ID and password of the original owner before you can restore the iPad? If so, this is known as iCloud Activation Lock and can only be removed by the original owner, either on the device itself or remotely through his iCloud account. Until he does that, you can't erase the iPad and set it up with your own Apple ID.

    Are you able to contact the original owner to request that he do so?
     
  3. wimbledon

    wimbledon
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    No i cannot . Wow that sux! Thanks for this bit of sad info !
     
  4. scifan57

    scifan57
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    I'm sorry I couldn't have better news for you.
     

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