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Help with You Tube app

Discussion in 'iPad 1 Forum' started by murphzmom, Apr 18, 2013.

  1. murphzmom
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    murphzmom iPF Novice

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    I was on You Tube yesterday via the app on my Ipad, things were great. Last night I had to sync my Ipad to Itunes to add some music. Went to you the You Tube app this morning and it asked for my user name and password, keep getting an error that authentication failed, username or password is incorrect. Here's the thing, I can go out to You Tube via the web and sign in with no problem whatsoever, it's just trying to use the app on my ipad that does not work.

    Can someone please help!!

    Mindy
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you tried deleting and re-installing the app?
  3. murphzmom
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    murphzmom iPF Novice

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    It's not an app that I am given the ability to delete when I hold down the middle key and they all jiggle. I did read somewhere that I should go into settings, general and reset everything which I did but I am still having the same problem. Do you think it could have anything to do with the OS? It is current I know but I was wondering if someting got messed up after I synced it with Itunes.
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    Which iOS version are you on, right now. the only YouTube app that can't be deleted is the one that was on the iPad prior to the introduction of iOS 6.
  5. scifan57
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    scifan57 Super Moderator Staff Member

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    Take a look at Settings!>General>Restrictions. If you have deleting apps turned off, the X won't appear when the apps are wiggling.


    image-1111663064.jpg
  6. J. A.
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    J. A. iPad Legend

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    If you're using the built in app: there are still problems with login afaik. I read that a team is working on it. In the meantime you're asked to use the browser.
    Last edited: Apr 18, 2013
  7. J. A.
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    J. A. iPad Legend

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    Login should be working again.

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