Help with You Tube app

Discussion in 'iPad 1 Forum' started by murphzmom, Apr 18, 2013.

  1. murphzmom
    Offline

    murphzmom iPF Novice

    Joined:
    Jul 21, 2012
    Messages:
    17
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    United States
    Ratings:
    +0 / 0
    I was on You Tube yesterday via the app on my Ipad, things were great. Last night I had to sync my Ipad to Itunes to add some music. Went to you the You Tube app this morning and it asked for my user name and password, keep getting an error that authentication failed, username or password is incorrect. Here's the thing, I can go out to You Tube via the web and sign in with no problem whatsoever, it's just trying to use the app on my ipad that does not work.

    Can someone please help!!

    Mindy
  2. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,289
    Thanks Received:
    2,235
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,548 / 1
    Have you tried deleting and re-installing the app?
  3. murphzmom
    Offline

    murphzmom iPF Novice

    Joined:
    Jul 21, 2012
    Messages:
    17
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    United States
    Ratings:
    +0 / 0
    It's not an app that I am given the ability to delete when I hold down the middle key and they all jiggle. I did read somewhere that I should go into settings, general and reset everything which I did but I am still having the same problem. Do you think it could have anything to do with the OS? It is current I know but I was wondering if someting got messed up after I synced it with Itunes.
  4. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,289
    Thanks Received:
    2,235
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,548 / 1
    Which iOS version are you on, right now. the only YouTube app that can't be deleted is the one that was on the iPad prior to the introduction of iOS 6.
  5. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,289
    Thanks Received:
    2,235
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,548 / 1
    Take a look at Settings!>General>Restrictions. If you have deleting apps turned off, the X won't appear when the apps are wiggling.


    image-1111663064.jpg
  6. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,341
    Thanks Received:
    3,106
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,735 / 3
    If you're using the built in app: there are still problems with login afaik. I read that a team is working on it. In the meantime you're asked to use the browser.
    Last edited: Apr 18, 2013
  7. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,341
    Thanks Received:
    3,106
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,735 / 3
    Login should be working again.
  8. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Hi,

    I read this post and many other threads elsewehere and still I can't get a correct login on YouTube. Is there a solution yet or is it really impossible with this settings:

    Ipad 1
    iOS 5

    YouTube works correctly but I can't connect to my subscriptions and so on. I have the notorious "authentication failed" as many other people in this situation.

    I'd like to use the app and not the browser for this.

    Maybe someone can explain exactly what's possible and what's not anymore with YouTube authentification without the possibility to upgrade to iOS 6?

    Many thanks and best regards,

    pvol
  9. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,341
    Thanks Received:
    3,106
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,735 / 3
    Hi, Pvol! Welcome to iPF!

    This question was posted over a year ago, when there were problems with the app. These shouldn't exist at the moment. Afaik youtube is not down.

    The app requires iOS 6 and later. I don't know exactly whether or not running it on an iPad 1 with iOS 5.1.1 will cause problems. I hope someone will be able to explain this to you.

    But just to make sure that you did everything possible to avoid the authentication error:

    If logged in with your username before, do so with your Gmail address and password.

    If you're signed in, sign out again (Use youtube without a Google account). Then try signing in once more.

    Delete the app and reinstall it.

    If possible, switch to another network.

    I hope someone else will be able to explain what's possible with an iPad1.
    • Like Like x 1
  10. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Hi,
    Thanks for the help, Johanna. That's the problem indeed. The new app requires iOS6 and this can't be installed with iPad1. And with the "old" app, I can't connect anymore.

    Hope there is a trick somehow!

    regards,

    pvol
  11. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,518
    Thanks Received:
    2,068
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,401 / 1
    Are you unable to use the mobile YouTube web site through Safari?

    https://m.youtube.com/

    YouTubeSignIn.png

    I
    • Like Like x 1
  12. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Hi,

    Yes, it works well with the browser but I'd like (and miss) the ease of the YouTube app.

    pvol
  13. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,518
    Thanks Received:
    2,068
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,401 / 1
    I see. Nothing I can do to help. :(

    Once Apple decided to stop making their own Youtube app it was only a matter of time before Google changed something; making it incompatible.

    There are a few third party YouTube apps (besides Google's). You might try searching through them and checking the compatibly (at the bottom of the description) to see if they retain their iOS 5.x (or earlier) compatibility. If they are paid, be sure to make sure that they still work with the site as well.

    Good luck.
  14. Mickey330
    Offline

    Mickey330 Administrator Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,482
    Thanks Received:
    1,737
    Trophy Points:
    113
    Location:
    Western NY state (USA)
    Ratings:
    +1,867 / 0
    Try looking at this app, "Instatube" ($2.99, USD). Granted, it's not free, but it's a pretty good app for viewing YouTube videos (well, IMHO, of course).

    The good thing is that it it says it runs on iOS 5.1.1. And, it just got updated on July 31, so it's regularly updated, not just issued and forgotten.

    Sorry about your troubles - I hope you find something that works for you...

    Marilyn
    • Like Like x 1
    • Informative Informative x 1
  15. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Thanks Twerppoet and Marilyn,

    I'll check that!

    pvol
  16. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,518
    Thanks Received:
    2,068
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,401 / 1
    Good luck. Please let us know how it works for you. It may help others.
  17. Elizellen
    Offline

    Elizellen iPad Fan

    Joined:
    Jul 19, 2011
    Messages:
    179
    Thanks Received:
    26
    Trophy Points:
    28
    Location:
    Bournemouth UK
    Ratings:
    +26 / 0
    The YouTube app on my Ipad 1 started acting up a while ago so I deleted it then went to the Itunes Store and downloaded it again. It first told me the updated version was not suitable then offered to let me download an older version.
    This has been working fine for me - I have been catching up on old series of Hell's Kitchen in bed over the past few days instead of dropping off to sleep!!
    • Like Like x 1
  18. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Hi Elizellen,

    after re-downloading the app, are you able to connect to YouTube with it, access your subscription and your playlists and so on?

    Unfortunately, I can't, here, that's my problem with the iPad 1 and iOS5

    best regards,

    pvol
  19. Elizellen
    Offline

    Elizellen iPad Fan

    Joined:
    Jul 19, 2011
    Messages:
    179
    Thanks Received:
    26
    Trophy Points:
    28
    Location:
    Bournemouth UK
    Ratings:
    +26 / 0
    I have just doublechecked and yes I am, Pvol
  20. Pvol
    Offline

    Pvol iPF Noob

    Joined:
    Aug 3, 2014
    Messages:
    8
    Thanks Received:
    1
    Trophy Points:
    3
    Ratings:
    +1 / 0
    Hi Elizellen,

    Will check and try again tonight. Last time I tried that, I couldn't delete the app (no possibility for this). But I saw that this problem has been addressed on the forum so I will follow the mentionned procedure...

    thks

    pvol

Share This Page

Search tags for this page

authentication error youtube app

,
authentication failed ipad youtube
,
authentication failed youtube app ipad
,

authentication failed youtube ipad

,

ipad 1 youtube authentication failed

,

ipad youtube app authentication failed

,
ipad youtube app login error
,

ipad youtube authentication error

,

ipad youtube authentication failed

,
ipad youtube login failed
,
youtub app authentication error ios 7
,

youtube app authentication error

,

youtube app authentication failed

,
youtube app authentication failed ipad
,
youtube app ipad authentication failed
,
youtube app problem authenticating
,

youtube authentication error

,

youtube authentication error ipad

,

youtube authentication failed ipad

,
youtube ipad authentication failed