Help with You Tube app

Discussion in 'iPad 1 Forum' started by murphzmom, Apr 18, 2013.

  1. murphzmom

    murphzmom
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    I was on You Tube yesterday via the app on my Ipad, things were great. Last night I had to sync my Ipad to Itunes to add some music. Went to you the You Tube app this morning and it asked for my user name and password, keep getting an error that authentication failed, username or password is incorrect. Here's the thing, I can go out to You Tube via the web and sign in with no problem whatsoever, it's just trying to use the app on my ipad that does not work.

    Can someone please help!!

    Mindy
     
  2. scifan57

    scifan57
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    Have you tried deleting and re-installing the app?
     
  3. murphzmom

    murphzmom
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    It's not an app that I am given the ability to delete when I hold down the middle key and they all jiggle. I did read somewhere that I should go into settings, general and reset everything which I did but I am still having the same problem. Do you think it could have anything to do with the OS? It is current I know but I was wondering if someting got messed up after I synced it with Itunes.
     
  4. scifan57

    scifan57
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    Which iOS version are you on, right now. the only YouTube app that can't be deleted is the one that was on the iPad prior to the introduction of iOS 6.
     
  5. scifan57

    scifan57
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    Take a look at Settings!>General>Restrictions. If you have deleting apps turned off, the X won't appear when the apps are wiggling.


    image-1111663064.jpg
     
  6. J. A.

    J. A.
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    If you're using the built in app: there are still problems with login afaik. I read that a team is working on it. In the meantime you're asked to use the browser.
     
    #6 J. A., Apr 18, 2013
    Last edited: Apr 18, 2013
  7. J. A.

    J. A.
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    Login should be working again.
     
  8. Pvol

    Pvol
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    Hi,

    I read this post and many other threads elsewehere and still I can't get a correct login on YouTube. Is there a solution yet or is it really impossible with this settings:

    Ipad 1
    iOS 5

    YouTube works correctly but I can't connect to my subscriptions and so on. I have the notorious "authentication failed" as many other people in this situation.

    I'd like to use the app and not the browser for this.

    Maybe someone can explain exactly what's possible and what's not anymore with YouTube authentification without the possibility to upgrade to iOS 6?

    Many thanks and best regards,

    pvol
     
  9. J. A.

    J. A.
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    Hi, Pvol! Welcome to iPF!

    This question was posted over a year ago, when there were problems with the app. These shouldn't exist at the moment. Afaik youtube is not down.

    The app requires iOS 6 and later. I don't know exactly whether or not running it on an iPad 1 with iOS 5.1.1 will cause problems. I hope someone will be able to explain this to you.

    But just to make sure that you did everything possible to avoid the authentication error:

    If logged in with your username before, do so with your Gmail address and password.

    If you're signed in, sign out again (Use youtube without a Google account). Then try signing in once more.

    Delete the app and reinstall it.

    If possible, switch to another network.

    I hope someone else will be able to explain what's possible with an iPad1.
     
  10. Pvol

    Pvol
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    Hi,
    Thanks for the help, Johanna. That's the problem indeed. The new app requires iOS6 and this can't be installed with iPad1. And with the "old" app, I can't connect anymore.

    Hope there is a trick somehow!

    regards,

    pvol
     

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