help with email

Discussion in 'New Member Introductions - Site Assistance' started by marc mordey, Feb 26, 2013.

  1. marc mordey

    marc mordey
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    iPF Noob

    Feb 26, 2013
    Thanks Received:
    Hello and greetings from West Wales
    I've recently bought an iPad mini I have registered three email addresses on it - one of them seems to,delete incoming emails every day - the other 2 seem to behave as usual and I can't work out what I am doing wrong
    If anyone has any ideas and a real idiots guide ( I am pretty useless with IT) as to how to ensure E mail doesnot disappear I'd be ever so grateful
  2. Gtatler

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    iPad Enthusiast

    Dec 5, 2011
    Thanks Received:
    You do not say where your email accounts are held. Are they all 3 held with the same company ?

    Suggest you go to the settings app on your iPad select mail/contacts/calendar and check the settings on all three email accounts to make sure they are all the same - especially check the advanced settings as there is a button to selecthow often to delete messages.

    Hope this might point you in the right direction. Post here again with your results.

    P.s. have you checked the 'trash' section of the offending account to see if the deleted messages are there ?

    Sent from my iPad using iPF
  3. Junior

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    iPad Fan

    Jun 11, 2010
    Thanks Received:
    More info needed. I've only seen this happen when I'm using exterior email rules on an exchange email server.

    Could that be your issue?
  4. leelai

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    Staff Member

    Apr 24, 2011
    Thanks Received:
    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Tutorial on creating posts on the Forum
    Reading the IPad manual is a great place to start so please download a copy of these.
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

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