Having trouble scanning document with Notes app/Ipad Pro iOS11

Discussion in 'iPad OS' started by perseid, Sep 28, 2017.

  1. J. A.

    J. A.
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    When you use a different account, the feature might not be available. It's not working with a Gmail account, e.g.
     
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  2. twerppoet

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    Good point. I hadn’t thought of that. I’m pretty sure than only the iCloud and local account support all the rich content. That probably includes the new scan feature.

    If you don’t want to enable iCloud storage for Notes, go to Note’s settings and turn on the “On my iPad” account. Hold in mind that your “On my iPad” notes will only be backed up in the main iPad backup; which means you’ll have to restore the entire iPad to retrive notes if something happens to them or your iPad.

    When the iCloud option became reliable, I turned off all my other cloud accounts in Notes; which is why this never occured to me. I never see the limitation of the other cloud services.
     
  3. perseid

    perseid
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    Hi, thanks for your follow up. I went to Note's Settings and I enabled the ""On my Ipad" Account" option (it was disabled). Also, the "Default Account" shows Gmail and when I click on it allows me to change it to "On My Ipad" with a checkmark, however after choosing "On My Ipad" the Default Account still shows Gmail. Why is it that it does not change to "On my Ipad"?
     
  4. twerppoet

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    Strange. Mine does the same thing (with iCloud instead of Gmail). I even tried putting a note in the On my iPad account to see if it needed a kick start.

    Must be a bug. I can’t imagine why they would offer you the option of choosing ‘On my iPad’ as the default and stop it from working.

    When you choose the On my iPad account in the Notes app and create a new note, are you able to see and use the scan feature?

    If so, try moving all your notes to the On my iPad account, then turining off Notes in your Gmail account under Settings > Accounts & Passwords.

    Of course, if you have a lot of notes, this might be more trouble than it is worth just to get the new scanning feature.


    Note: Since I am on Public Beta iOS 11.1, and it’s happening on my iPad, I’ve submitted a bug report. Hopefully it will be fixed in the next update, or soon after.
     
    #14 twerppoet, Sep 29, 2017
    Last edited: Sep 29, 2017
  5. perseid

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    Hi, your Gmail hint led me to "solve" the issue. When I open the Notes app, there's a column on the left side that shows all of the "locations" where you wish to create a new note: "On my Ipad", "iCloud", "Gmail", or whatever other location you added. The issue I described happens only when creating a new note in "Gmail", however when I create a new note in "On my Ipad" the + icon that enables me to choose to scan a document does show up in the top row of the built in keyboard.
    I wonder why in the Notes app settings one is forced to set a cloud service (iCloud, Gmail, etc) as the default location and not "On my Ipad". Is this a bug as you say or is it Apple's policy? If so, what would be the logic behind it?
     
  6. twerppoet

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    It’s unlikely to be Apple’s policy. If it was, they would not show the option in the first place. Of coures, the bug could be that the they ‘are’ showing the opton. o_O

    Fourtunately the default account doesn’t affect much. It only applies when you add a note using Siri, or some other method that does not let you pick the note’s destination. Otherwise you’ll be able to save the note anywhere you like. Since Notes’ folder selection is sticky (stays the same until you change it) this shouldn’t be a problem.

    I’ve mentioned ths before, but make sure you understand that notes you store locally are not retrivable online. If the iPad dies, the only way to get the notes back will be to restore the iPad’s backup to another iPad running iOS 11 or later.

    So, make sure you are doing your backups.

    That, or spring for some extra iCloud storage (about $1 a month) and use iCloud Drive.

    Good luck.
     
  7. perseid

    perseid
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    Then it's definitely a bug, as I mentioned earlier, I am able to select the option, but the default account still shows one of the cloud services but not "On my Ipad"


    No matter how convenient might be, I don't like uploading personal stuff to the cloud. I regularly backup my files to my local NAS so no problem with that.
     
  8. twerppoet

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    Two update/corrections to my previous posts.

    One: For some reason Notes decided to go ahead and switch my default acount to ‘On my iPad’ overnight. So, if you left that as you last selection, check your settings. Don’t switch it back to Gmail as an experiment, as it seems to get stuck on the old account again; at least it did for me. I switched it back to iCloud (for reasons I’ll cover shortly). Once I did it ‘again’ refused to switch to the ‘On my iPad’ account.

    Two: I was wrong about the default account only affecting Siri. Any time you add a note using the Share Sheet, you are resticted to creating or adding to notes in the default account. I had thought this change when iOS 11 gave you the abilty select folders; but apparently you can only select folders that are in the default account.

    As for the online storage convinience vs security; I’ll just add a few comments and let it drop. In the end we all do what we are most comfortable with.

    Yes, local storage can more secure than cloud storage; but only if you properly set up the security for your server and keep it up to date. If you don’t do those things, the only thing protecting you is obscurity and/or lack of interest from hackers. You’re probably too small a target to gain individual attention, but your are still at risk of sweaping/random attacks; the kind that use bots to hunt servers with unplugged security holes. Ransome ware is like that, hitting individuals and small companies that are often willing to pay rather than go to the greater expence of losing their data, or trying to recover it by other means.

    Almost all the cloud storage solutions encrypt your storage. In Apple’s case they’ve publicly doubled down on privacy and encryption for their users. Besides losing face if they break their very public stance, they have no economic reasons to weaken your security. iCloud storage is probably one of the more secure methods of keeping data.

    As a side note, since your Notes app was/is using a Gmail account; all you notes are already in the cloud. Gmail note syncing works using a folder/lable (name Notes) in your Gmail account. Drill down into your Gmail folders and you should find it. Don’t edit notes there, you’ll break the syncing feature.

    This is how the iCloud account used to work as well, but they’ve changed that so that your iCloud synced notes are no longer in your email (if you had one). Instead Notes does it’s own indepenent thing for syncing. This is aso why you can do more with local and iCloud synced notes. You are no longer limited by the flile fomats supported in an email client.

    Keep in mind that cloud vs local storage is not an either or thing. Each kind of data should be evaluated for risk, cost, and convinience to find the best solution. A combination is often the best solution.
     
  9. col.bris

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    If you have multiple iOS devices one can share the notepad between each iPad, iPhone or Mac
     
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