Frozen mail box

Discussion in 'New Member Introductions - Site Assistance' started by Corry, Jan 11, 2012.

  1. Corry
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    Corry iPF Noob

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    Help! I tried sending a video clip which has frozen my mailbox setup. The mail page has gone blank, it's totally frozen and I can't get into it through the settings either, also frozen. Anybody any ideas on how to solve this problem? My son bought the iPad for me in the USA while on a flight there, I live in in South Africa. My email service provider cannot help me.
  2. mwhartman
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    mwhartman Administrator Staff Member

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    Are you able to kill the email app?
  3. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    With regards to your question when an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it. It's also a good idea to close all these apps, as it helps the iPad run smoothly. Let us know how it goes.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF

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