Mail frozen opening on ipad

Discussion in 'New Member Introductions - Site Assistance' started by HOPLady, Oct 16, 2012.

  1. HOPLady
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    HOPLady iPF Noob

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    My Mail has frozen whilst trying to load a doc from my e mail - can't do anything with it - can anyone help?
    :mad:
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    Your best bet is to fully close the Mail app, then to re-open it. To fully close it (apologies if you know): Double tap the Home button (or do a 4-finger swipe up) to reveal a row of icons in the multi-tasking bar. Press and hold an icon until they all start to wiggle and you see a red circle with a minus sign ("-") in the top left. Press the minus sign to fully close the app. Don't worry, it won't remove the app from your iPad, just from the iPad's resident memory.

    See if that helped? If yes, yay! If not, holler back and we'll try something else.

    Marilyn
  3. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

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