File too big message

Discussion in 'iPad Help' started by peteding, Sep 3, 2010.

  1. peteding
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    peteding iPF Noob

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    I have problems opening a 10mb excel file with quickoffice. It shows the file too big message. Anyone else faced the same problem?
  2. j0yful
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    j0yful iPad Addict

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    i have a doc file that's more than 10mb and i dont have problem opening it. but then, it's not an excel.
  3. peteding
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    peteding iPF Noob

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    Are you using Quickoffice?
  4. j0yful
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    j0yful iPad Addict

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    I'm using docs2go.
  5. j0yful
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    j0yful iPad Addict

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    I could try to open one of your files, if your okay with it.
  6. MikesTooLz
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    MikesTooLz Super Moderator Staff Member

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    I would say that it means, your file is to big.



    Or you could be out of memory, performing a reboot would fix it if thats the case.
  7. AJsinVA
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    AJsinVA iPF Noob

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    Solution

    I found the same problem and found that it was actually the file name that was too big.I shortened it to to words and no more problems.
  8. proz01
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    proz01 iPF Noob

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    i have the same problem i am using quickoffice the file i am trying to open is excel but it is only 370kb please someone HELP!
  9. Yakuzagang5
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    Yakuzagang5 iPad Fan

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    Did you completely miss the post above yours about the filename?
  10. USBill
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    USBill iPad Enthusiast

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    Did you try e-mailing the vendor or visiting their website? Always interested in quality of support.

    I've been a Documents To Go user for many years, and they provide pretty good response time.
  11. proz01
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    proz01 iPF Noob

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    i changed the file name to two letters but that didnt work.
    and usbill i have sent them emails but they will not resond

    any other ideas?
  12. iPadcrazy
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    iPadcrazy iPF Novice

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    I would recommend contacting Quickoffice through Facebook or Twitter if you have not received a response from their support team - that doesn't sound like them. They're usually quick to get back.
  13. Pocketneo
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    Pocketneo iPF Noob

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    I have the same problem. My file was 2,854KB. Its password protected because its sensitive data. I tried shortening the name to 9 chars and .xlsx (I use Excel 2007 which is supported). I also increased my cache to 500mbs in the settings. I also re-booted the device and opened only this app with only file right from the re-boot. I also do not have a jailbroken iPad.

    In my case I was able to contact them. I didn't like their response (i.e. post it in their ideas section, or send us your password file and we'll have a look at it (come on!)).

    It isn't the file. Its the app.

    I got this app for the sole purpose of opening Excel files like this size (~3 MB files) and playing with it on my iPad instead of my PC. I don't consider my file to be rather large...but rather average in size. Had I had a 100MB file, well I can understand some issues....but 3MBs???!!!?? Come on!

    Unless they fix this rather small issue, they only get 1 star in my books, and I would very happy for a refund.
  14. AceOsp
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    AceOsp iPF Novice

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    Get pages. That's a bit better, anyway, why not just split the file in half or something like that?
  15. Pocketneo
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    Pocketneo iPF Noob

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    After this post, I edited my file and found thousands of rows with formatting and no values. By removing them, the file shrunk from almost 3mbs to under 300k. My opinion still stands...a 2mb file is not that big and should be allowed.

    Also this app does not have freeze panes...this is a major plus for my visual experience. Again, another lacking feature.

    As per Apple's version, I would rather give my money to developers trying to make a diffence and who listen to their customers more frequently.

    Cheers

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