Face time says connecting but won't connect

Discussion in 'iPad Help' started by Susieweaver, Aug 18, 2013.

  1. Susieweaver
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    Susieweaver iPF Noob

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    I am trying to use face time. It says connecting on my end and theirs but never connects. Doesn't matter if I am the
    caller or receiver.
  2. Richard Brown
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    Richard Brown Super Moderator Staff Member

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    Hi Susie,

    Welcome the the forum.

    Are you certain that the party you are trying to connect with has an iPad 2 or newer? For me, iMessage works far better than FaceTime for talking to other folk.

    I'm moving your thread to New Members' Introductions - Site Assistance where you should get some replies and help.

    There are 3 very informative threads from which you will learn many tips and shortcuts for the iPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html/] iPad tips and tricks
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html/]iPad ios5 tips and tricks
    http://www.ipadforums.net/ipad-help/61009-easy-pictorial-shortcuts-helpful-places-people-new-ipad.html/]pictorial shortcuts and helpful places

    Enjoy!

    Richard Brown
    A member of the iPF moderators' team.

    Sent from my iPad 3

    Sent from my iPad using iPF
    Last edited: Aug 18, 2013
  3. Susieweaver
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    Susieweaver iPF Noob

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    Thanks for getting back to me. Yes, these are 3 ipads I have had face time conversations with regularly I have cleared the bottom buttons, the safari searches and rebooted it using the him and power buttons. Any other ideas?
  4. Hayles66
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    Hayles66 iPad Expert

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    I had a problem with FaceTime and then iMessages with an iPad 3 which had had no problems since new. I finally restored it back to factory settings and it worked again. I hope you find out how to fix this but all the usual routes didn't work for me. Trawl the Apple website. They usually have the answer except in my case.

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