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Email Problems / Frustrations

Discussion in 'iPad Help' started by billycwhatup, Jun 19, 2010.

  1. billycwhatup
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    billycwhatup iPF Noob

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    I have the 64 gb 3G and love it....except for a problem with email retrieval and sending. I have three accounts set-up (one Exchange and two IMAP). Long story short - even tough "push" is enabled on the Exchange account, the iPad goes vast periods of time (up to an hour or more) without updating received/sent mail. Even clicking the refresh does not pull mail in the inbox - even when there are new messages. This occurs both with tiny, text-only messages and big ones Similarly, when I send something, it will often sit in my outbox for a long time (as much as 30 minutes or more) without sending. Again, it happens both with and without attachments. This happens for all accounts on my iPad. Turning the iPad off and on solves it (switching between 3G and wifi does not solve it) but I shouldn't have to do this. I have also deleted and recreated all of the accounts but that solves it only very temporarily.

    Help!!! I love this thing but am getting annoyed.
  2. Purpleorchid
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    Purpleorchid iPad Enthusiast

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    Have you tried just one account at a time? That shouldn't make a difference, but you never know. One account could be holding up the others.

    Also, in Settings | Mail, and the "Fetch new data" section: In the Advanced section, you will see your accounts listed. Are they set to Push or Fetch?
  3. billycwhatup
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    billycwhatup iPF Noob

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    Thanks for the reply. I have tried one account at a time without luck. On te push/fetch question, my Exchange is on push with the others (the IMAP accounts) on fetch.

    Thanks
  4. MikesTooLz
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    MikesTooLz Super Moderator Staff Member

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    The email only get fetched every 15 minutes or more depending on how often you set it to fetch.


    Also talk to your exchange email provider and make sure they have setup their server for Push to work.
  5. MobiusStrip
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    MobiusStrip iPF Noob

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    This app is broken.

    I'm having similar problems, but with a regular IMAP account. If I send a message, there's no error report. A day later I found that the message is sitting in the Outbox, and there's no way to send it from there.

    Inexcusable.
  6. hazi1610
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    hazi1610 iPad Fan

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    Did anybody manage to resolve this problem? I'm having similar issues with my pop mail account. Not that it doesn't auto update but major issues connecting to the servers if I refresh.

    I am hoping it's down to my ISP although shutting down the iPad and then rebooting does sort it out until the next time, strange.

    From Alison, Sent from my iPad 2 using iPF
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