Can't open Dropbox on iPad!

Discussion in 'iPad Apps' started by SweetPoison, Jun 11, 2011.

  1. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    Because it tells me that my password or email is wrong and I just don't know what else it could be!

    There is no option to reset this.:(
  2. f4780y
    Offline

    f4780y Super Moderator Staff Member

    Joined:
    Sep 11, 2010
    Messages:
    7,109
    Thanks Received:
    635
    Trophy Points:
    113
    Location:
    Troon, Scotland
    Ratings:
    +635 / 0
  3. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    I already went to the 'forgot' link and entered my email and it states there is no account with that email!

    But I have that email in the app info @ iTunes. And I have tons of files in my drop box on my computer here!

    What is going on?:(
  4. f4780y
    Offline

    f4780y Super Moderator Staff Member

    Joined:
    Sep 11, 2010
    Messages:
    7,109
    Thanks Received:
    635
    Trophy Points:
    113
    Location:
    Troon, Scotland
    Ratings:
    +635 / 0
    Your avatar and your email Marie? The universe is trying to tell you something :(
  5. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    Neither link accepts my email. I don't exist. Should I just create a new account?
  6. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    I know! I hate that pink apple.
  7. f4780y
    Offline

    f4780y Super Moderator Staff Member

    Joined:
    Sep 11, 2010
    Messages:
    7,109
    Thanks Received:
    635
    Trophy Points:
    113
    Location:
    Troon, Scotland
    Ratings:
    +635 / 0
    I have to ask. Are you absolutely sure the email you used for DropBox is the right one. Do you have multiple email addresses? Try them all. It does not need to be the same email as is used for iTunes. I have 6 emails and I am always getting them mixed up. It's easy to forget which one you used.
  8. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    I figured it out. You know that little drop box down at the bottom of our computers? I clicked on it instead of opening it and went to Preferences and it said my old email!

    The one that doesn't exist anymore ~ the one that I can't update 13 apps with! But in iTunes it says my new email under Drop Box.

    I hate computers. I hate them all today.

    So now I can open it. But I will never be able to update Dropbox, Leigh.:( I thought Pages was the only important one....
  9. f4780y
    Offline

    f4780y Super Moderator Staff Member

    Joined:
    Sep 11, 2010
    Messages:
    7,109
    Thanks Received:
    635
    Trophy Points:
    113
    Location:
    Troon, Scotland
    Ratings:
    +635 / 0
    Well, if that email address is no longer in use, you should just copy all your stuff out of your dropbox and into a new temporary folder on your desktop. Once you are sure it is all on your desktop quite safe, you should just delete everything in the dropbox.
    Then, create a new DropBox account with a working email and configure your desktop to sign into the new one....
    Then move all the stuff from your desktop folder into the "new" dropbox and just forget about the old account altogether. Then you can at least keep change the password whenever you like!
    Bit of a hassle, but worth it if you want to update your details in the future.
  10. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    But I still wouldn't be able to update Dropbox. I never noticed if it didn't update when I did my updates. But I guess it did not as it is under my AOL email.

    But you think if I delete this Dropbox account and open a new one, but keep the orig app, I would be able to update?
  11. Mountainbikermark
    Offline

    Mountainbikermark iPad Addict

    Joined:
    Mar 10, 2011
    Messages:
    1,395
    Thanks Received:
    6
    Trophy Points:
    0
    Location:
    Colonial Heights,Va
    Ratings:
    +6 / 0
    If you can access the data on the website just delete the dropbox app on your Ipad, download it again and set it up with the correct email? The one on yore desktop version?
    Afaik ,any app on your Ipad can be deleted , wait 15 minutes, "buy" it again with the new iTunes account info. It worked on my wife's when I accidentally put some of my apps on hers in a sync.


    Support Our Troops!!
    This post was Tapatalk approved. Sent from an Incredible phone
    Last edited: Jun 11, 2011
  12. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    Hey You! That certainly is an idea....
  13. f4780y
    Offline

    f4780y Super Moderator Staff Member

    Joined:
    Sep 11, 2010
    Messages:
    7,109
    Thanks Received:
    635
    Trophy Points:
    113
    Location:
    Troon, Scotland
    Ratings:
    +635 / 0
    Sorry, you confused me and I misunderstood. I thought you meant your dropbox account was with an old email and that was the only problem.
    You also mean you have an old email address which you used to buy apps in the app store via iTunes, of which DropBox was one (of 13)?

    If that's the case, that doesn't matter. You can just delete DropBox from the iPad and re-download it with your new active iTunes account. It's a free app after all...
  14. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
  15. twerppoet
    Online

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,468
    Thanks Received:
    2,054
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,364 / 1
    Or contact the DropBox people and tell them your tail of woe. I bet they can update that user account name/email. :)
  16. twerppoet
    Online

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,468
    Thanks Received:
    2,054
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,364 / 1
    Isn't the DropBox app free? I dont' remember. But if it is, just delete it both on the iPad and in iTunes, then buy it again using the new account.

    Never mind the previous post. I thought your main DropBox account was using the old email.


    Edit: I seem to be repeating advice, because I skimmed the thread too fast. :eek: Just ignore me.
  17. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    It is babe. Isn't it? Hell you have me confused!! lol
  18. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0

    If I did that with Pages, I would have to pay again? I so need those updates.:(
  19. thewitt
    Offline

    thewitt iPad Ninja

    Joined:
    Jun 5, 2011
    Messages:
    1,631
    Thanks Received:
    70
    Trophy Points:
    0
    Ratings:
    +70 / 0
    Dropbox is free

    Pages would have to be purchased again if you created a new iTunes account and switched to it on your iPad

    -y
  20. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    I did this ~ so now at least it is under my new account.

Share This Page

Search tags for this page

can i use dropbox on ipad1

,

can't open dropbox on ipad

,
cannot remember ipad password for dropbox
,
drop box for ipad 1
,

dropbox for ipad1

,
dropbox forgot password
,

dropbox ipad 1

,
dropbox ipad1
,
dropbox on ipad 1
,
dropbox passcode forgot
,
dropbox wont open emails
,

forgot dropbox passcode ipad

,
i cant open dropbox on ipad
,
ipad 1 dropbox
,
my dropbox wont open on my ipad
,
why can't i open dropbox on ipad
,
why can't i open the dropbox app on my ipad
,
why cant i open files in dropbox on ipadmini
,
why cant i open files in dropbox on my ipad
,
why cant i open in dropbox on my ipad