Cannot Reinstall WordMagic app in iPad2

Discussion in 'iPad Apps' started by irispad, Jan 20, 2012.

  1. irispad

    irispad
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    iPF Noob

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    After the last WordMagic update I was unable to open this app.

    I contacted WordMagic and they explained that this was caused by a bug in the program that would be fixed with a newer update. In the meantime, they suggested to uninstall the application and reinstall it from my library of purchased items.

    I unistalled it but the reinstall did not go past the waiting status and the iPad quit before the app was loaded.
    I was going to run the reinstall again but now I find that the iPad thinks that it is already installed as the "installed pad" under the WordMagic icon is not highlighted.

    PLEASE NOTE-- I purchased this item directly from the App Store in iPad and did not go through iTunes.

    Do you have any ideas how to fix this? Should I contact Apple directly?

    I want to reinstall the app and also ensure that I won't be charged again. Please HELP!!
     

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