Can anyone help with Sync error?

Discussion in 'iPad 2 Forum' started by beach1ady, Apr 20, 2011.

  1. beach1ady
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    beach1ady iPF Novice

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    First, this issue only started yesterday. I have successfully sync'd many times before. Second, I did some clean up on my hard drive and suspect that I accidentally deleted something I shouldn't have but have no idea what. And, yes, I already emptied the trash. :(

    Every time I try to sync the iPad it gets to step 5, which is syncing my photos, and stops. The error message says "The iPad "beach1ady's iPad" cannot be synched. The required file cannot be found."

    Any help to resolve the issue will be greatly appreciated.
    :confused:
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    This sounds like a question for our resident iTunes expert, twerppoet, who lives on the West Coast of the US and is now, most definitely, asleep (I made the mistake of saying this a short while ago, only to find he was still at his new iPad2).

    Tim
  3. beach1ady
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    beach1ady iPF Novice

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    Thanks Tim. I'll keep my fingers crossed that twerpoet finds my plea and is able to help. I'm so mad at myself for creating this problem. Grrrrr.

    Happy Hump Day!
  4. Yptcn
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    Yptcn iPad Fan

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    Last edited: Apr 20, 2011
  5. beach1ady
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    beach1ady iPF Novice

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    WooHoo! After more searching, I found an answer that worked in the Apple Support Communities. Here's what it said. I tried it and it worked. Yay!

    Try deleting the iPod Photo Cache folder. For its location see:

    iTunes: Understanding the iPod Photo Cache folder

    Thanks Yptcn - we came to the same solution. Appreciate the help.
  6. Yptcn
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    Yptcn iPad Fan

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    As it drove me crazy for hours before I found this , I know how you must have felt ;)
  7. twerppoet
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    twerppoet iPad Legend

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    Good thing I was asleep. Now I get to learn something. :D

    I'd have probably had you turn syncing off, sync, then on agin, and sync. It's worked in the past, but probably takes a lot longer.

    Sigh: link is broken. Apparently Apple is doing maintenance on the support site. I'll try again later.

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