Broken screen

Discussion in 'iPad General Discussions' started by Dudley1965, Jan 10, 2012.

  1. Dudley1965
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    Dudley1965 iPF Noob

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    Hi

    I have broken my screen on my iPad 2 that was purchased in Sept 2011, on taking it to the apple store in Leicester I was informed that it was not covered by the warranty and charged £240.00 for a replacement unit. It appears that other users have had their Ipads replaced free of charge for non accidental damage

    Any ideas
  2. dMog
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    dMog iPad Fan

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    what do you mean by nonacidental damage? aside form wanting someone(apple) to pay for somethign you broke yourself i don't see how or why anyone should be held accountable to pay for accidental damage..except for insurance companies
  3. AdmiralAdama
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    AdmiralAdama Super Moderator Staff Member

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    Posts about broken screens are constant on the forum and the remedies vary. If the unit was defective, it will be replaced under whatever warranty agreement is in force. If APPLE choses to replace a unit that's accidentally damaged by it's owner, it demonstrates incredible good will on Apple's part.

    Imagine if you made a good, costly to manufacture product, and had to replace every item sold that was damaged by a customer. It wouldn't be profitable.

    AA

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