Apple sets up site to refund parents whose kids purchased iOS junk

Discussion in 'Apple iPad News' started by RaduTyrsina, Jun 26, 2013.

  1. RaduTyrsina

    RaduTyrsina News Team

    Joined:
    Jun 22, 2012
    Messages:
    1,036
    Thanks Received:
    65
    Trophy Points:
    48
    Location:
    Romania
    Ratings:
    +84 / 0
    kid-ipad_0.jpeg

    If you are one of those parents whose kid scrounged off your iPhone or iPad and purchased lots of super expensive apps, we have good news for you today.

    Many complaints have been filed at Apple and even if the company decided to ignore them at first, they got way too many so the tech giant had to do something about it. Apple has set up a settlement site where parents who have mini techies at home who love to “purchase” everything, can get back their money, or they can choose to transform the “lost” money into iTunes credit. Either way it’s a win-win situation.

    If you prefer money instead of credit and the claim is under $30, users will have to submit the exact names of the apps that were charged without adult permission. If the claim is bigger than $30 then follow the same indication​​s but also describe the exact circumstances which allowed your child to make those expensive purchases without an adult being aware.

    Nevertheless, you have to prove your kid purchased stuff in order to get the goodies, of course. Parents whose kids have been active on an iDevice before the 2nd of May 2013 can sign up to the site to get their refunds.

    After so many complaints, Apple decided to do something about the problem and added more strict controls for game acquisitions so children will not be able to purchase games so easily.

    Source: Kotaku
     
    Last edited by a moderator: Jun 26, 2013
  2. iJamesH

    iJamesH iPad Junkie

    Joined:
    Aug 15, 2012
    Messages:
    900
    Thanks Received:
    109
    Trophy Points:
    43
    Ratings:
    +115 / 0
    LOL my baby nephew did that with my mothers Kindle. He's 2 years old and purchased an app without her knowledge until she saw a charge on her debit card that was from Amazon and she said she and no one else could have done it except my nephew who uses her Kindle a lot. She got a refund though but the whole point is parents need to watch their kids and find a way to set up where their kids can't download paid apps without their parents permission.
     
  3. Dave_227

    Dave_227 iPF Novice

    Joined:
    Jul 13, 2013
    Messages:
    20
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    That's why I have my own Apple ID. :D
     
  4. tlbaker

    tlbaker iPad Ninja

    Joined:
    Aug 23, 2011
    Messages:
    2,474
    Thanks Received:
    103
    Trophy Points:
    63
    Ratings:
    +106 / 0
    That's why I say these devices are for adults only. #ohwell

    Sent from my Black 64GB Fifth Generation iPod touch using iPF
     
  5. Spugnut

    Spugnut iPad Fan

    Joined:
    Jan 1, 2012
    Messages:
    146
    Thanks Received:
    6
    Trophy Points:
    18
    Location:
    South Africa
    Ratings:
    +6 / 0
    Yet another reason not to share your apple ID password.

    Sent from my iPad using IPF
     
  6. Notorious Ama

    Notorious Ama iPF Novice

    Joined:
    Jun 20, 2013
    Messages:
    19
    Thanks Received:
    1
    Trophy Points:
    3
    Location:
    Miami
    Ratings:
    +1 / 0
    My son has his own pad with my backup iCloud account & no credit card info
     
  7. s2mikey

    s2mikey iPad Addict

    Joined:
    Oct 12, 2011
    Messages:
    1,499
    Thanks Received:
    150
    Trophy Points:
    63
    Location:
    Upstate, NY
    Ratings:
    +161 / 0
    Watching and knowing what your kids are doing is also a great way to prevent this issue. But, for some parents, I suspect that idevices ARE the babysitter. Oh well.
     
    • Like Like x 1
  8. leelai

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,834
    Thanks Received:
    1,291
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,370 / 0
    Ain't that a fact! They apparently give their child the password too, so really, they have only themselves to blame!
     
  9. J. A.

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    12,534
    Thanks Received:
    3,823
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +4,822 / 6
    I don't understand how they can give a 700 € device to a 2 or 3 years old, without even watching them. The iPad is not a toy, imo, certainly not for this age.

    Some of my students own an iPad. I know that they are only allowed to purchase something with their parents' approval, and the children told me that it works quite well.
     

Share This Page

Search tags for this page

apple ipad refund parents