Apple id lost!

Discussion in 'iPad Help' started by Joyceski38, Aug 30, 2013.

  1. Joyceski38

    Joyceski38 iPF Novice

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    I have tried everything and can't recover it. What can I do ? The problem started when I changed from comcast to a new carrier then my old I'd wasn't valid.
     
    Last edited: Aug 30, 2013
  2. The OB

    The OB Super Moderator Staff Member

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    Hello Joyceski. I'm moving your enquiry from iPad Apps to the more appropriate Help forum where you should get a better response. (And the forum rules will be pleased:))
    Andrew



    Sent from my iPad using Tapatalk
     
  3. J. A.

    J. A. iPad Legend

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  4. Joyceski38

    Joyceski38 iPF Novice

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    I have tried all above. I wish to get new account but it continues to use my old I'd??
     
  5. Joyceski38

    Joyceski38 iPF Novice

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    Why does Apple make it so hard
     
  6. ljmart

    ljmart iPF Novice

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    for our security!
     
  7. Joyceski38

    Joyceski38 iPF Novice

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    Yes but how can I get a new account. I have tried my 2 email accounts and won't let me. Is there a phone # I can call
     
  8. J. A.

    J. A. iPad Legend

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    In the third link I gave you, at the bottom, you'll find "Contact Us":


    image-2737613248.jpg

    Tap it, and you will see several phone numbers (US).
     
  9. J. A.

    J. A. iPad Legend

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    Did you sign out of your old account on your iPad: either in App Store - Featured or in Settings - iTunes & App Stores? After signing out, you should be able to set up a new account or sign in with the new one.
     
    Last edited: Aug 30, 2013
  10. Joyceski38

    Joyceski38 iPF Novice

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    Thanks will try phone ##
     
  11. Joyceski38

    Joyceski38 iPF Novice

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    I tried signing out of old one. I set up a new one but when I tried to purchase an app my old I'd came up. I didn't know how to get around that?
     
  12. J. A.

    J. A. iPad Legend

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    Did you also change the information in iCloud, iTunes Store (computer)?
     
  13. Joyceski38

    Joyceski38 iPF Novice

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    WOW...I am so happy. Finally was able to reset my ID. Don't know what worked ! Thanks for all the great help. I didn't call them so the other hint did it.
     
  14. J. A.

    J. A. iPad Legend

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    Wonderful! I'm glad it's working now!
     
  15. Joyceski38

    Joyceski38 iPF Novice

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    Now what looks like I have to do. When my apps need updated they come up with my old I'd? So my thought is to delete them and add with my new I'd. Is that what you advise ?
     

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