E-mail sign-on

Discussion in 'iPad Help' started by Dendad, Apr 19, 2014.

  1. Dendad

    Dendad
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    iPF Novice

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    I've been changing all my passwords today as suggested by many sites I'm on. I changed all my e-mail accounts as well. Changed them on my computer and my iPad. Yahoo - No problem. Gmail - No problem. Comcast - Big problem. My iPad won't accept my new password. What's worse it won't even accept my old password. Any suggestions would be appreciated.
     
  2. abababababab

    abababababab
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    If you have a PC or any other device, you can try logging in from there and check if it accept password from there.

    Please post back whether it worked or not! Good luck!
     
  3. Dendad

    Dendad
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    You're right!

    I think you've hit on the problem. I tried to log in to my Comcast account and it wouldn't work. I reset my password again. Funny, after I changed my password the first time, it worked fine on my computer. I'll see if I can get my iPad to work now. Thanks for your help.
     
  4. Dendad

    Dendad
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    Frustrating! Although I can get into my Comcast e-mail on my computer now. I still can't setup my iPad for Comcast mail. I've deleted the account and started all over again several times. Reset the iPad twice too. UGH!
     
  5. Dendad

    Dendad
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    I just tried to enter my new password on my iPhone. It won't accept it either!
     
  6. J. A.

    J. A.
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    Contact Comcast for support. They'll know best how to help you.
    You already did everything we could suggest.
     
  7. abababababab

    abababababab
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    I have a question : What was the error displayed? Was it "invalid userid/pass" or something else?
     
  8. Dendad

    Dendad
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    The message is...


    The message is "Cannot Get Mail, The user name or password for "mailcomcast.net" is incorrect.
     
  9. abababababab

    abababababab
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    Try doing this : From Settings > Mail, Contacts and Calendars, select you account, then fully delete the password and retype the correct one again.
     
  10. Dendad

    Dendad
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    It worked! Thanks so much.
     

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