App Updates - your account is not valid for US store, must switch to Canada store

Discussion in 'iPad 2 Forum' started by Wolfe10, May 21, 2013.

  1. Wolfe10

    Wolfe10 iPF Noob

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    Recently when I try to download app updates, a dialogue box opens saying that my account is not valid for the US store and I should switch to the Canadian store, so I have been unable to update several apps once I have been notified that an update for one of my apps is available. All of my apps have been downloaded from the usual App Store. I believe I had this happen once before and whatever the problem was suddenly disappeared, but has now come back. Has anyone any suggestions as to how I can go about fixing this problem? Thanks in advance, Wolfe10
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Somehow you've become switched to the US App Store. You'll have to get back to the Canadian AppStore before you can update your apps.
    Go to the AppStore featured page and scroll all the way to the bottom.

    image-132890846.jpg tap on your user ID.

    image-24762981.jpg tap on sign out

    image-3784299614.jpg tap on sign in

    image-2772463638.jpg tap on use existing Apple ID

    image-2520304989.jpg enter your Apple ID and password, then tap OK

    During this procedure you will be informed that you are in the wrong AppStore and will be given the option to switch back. Take that option and you should be back in the Canadian AppStore and be able to update your apps.
     
  3. paddygal

    paddygal iPF Noob

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    I had the same issue & after following the scifan suggestions, the
    Probles remains. I also tried going into Settings>iTunes & App Store>Apple ID & clicking on that. it showed that I was in a Canadian store, but the Update still doesn't work. By the way, I had several other Updates saying I needed to switch to Canadian Store. I deleted these Apps & reinstalled them & that worked OK. But this last one is a book (Kobo) app & I don't want to lose the material downloaded
    In it. Would appreciate more suggestions. Thx
     

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