App Updates require passcode

Discussion in 'iOS 12' started by iBozz, Sep 27, 2019.

  1. iBozz

    iBozz
    Expand Collapse
    iPad Fan

    Joined:
    Mar 25, 2012
    Messages:
    137
    Thanks Received:
    29
    i just know that I’m going to look utterly stupid when I see the answer, but hey ho!

    I have two iPads running the latest iOS.12 and on one I can update apps via the App Store just by hitting Update or Update All yet on the other I always have to enter my App Store password. We are talking updates only here, not Purchases or in-app Purchases.

    I have looked, clearly unsuccessfully, for a setting that is different but have been unable to find one. :-(

    Where do I look and what do I need to change to update apps without requiring password or touch authorisation?

    I appreciate that all this will probably change when iOS13 comes along but if someone can put me out of my iOS12 misery I shall be most obliged.

    Thanks in advance.
     
  2. LannyC

    LannyC
    Expand Collapse
    iPad Ninja

    Joined:
    Jun 4, 2012
    Messages:
    2,250
    Thanks Received:
    1,984
    Open Settings, and look in Touch ID & Passcode.
     
  3. iBozz

    iBozz
    Expand Collapse
    iPad Fan

    Joined:
    Mar 25, 2012
    Messages:
    137
    Thanks Received:
    29
    Thanks, LannyC. I’ve looked in there and nothing seems, to me at least, to be amiss and as far as I can tell from Settings, I should be able to update existing apps by touch and should not need to type in the code.

    However, I have just upgraded to 13.1.1 and the “problem” persists! If I download books, I can do that just by touch but not update apps.

    If you could suggest which setting might be wrong then that would be very much appreciated. I may be suffering from a false memory but I labour under the impression that updates worked merely by tappimg “Update” or “Update all”.

    I’m still prepared to feel utterly stupid if this can be resolved one way or the other! Maybe the problem lies more in what passes for my mind? ;-)
     
  4. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    21,444
    Thanks Received:
    7,905
    Try signing out and back in under Settings > Your Name > iTunes & App Store.
     
  5. iBozz

    iBozz
    Expand Collapse
    iPad Fan

    Joined:
    Mar 25, 2012
    Messages:
    137
    Thanks Received:
    29
    Hi, twerppoet, thanks for your suggestion. I tried that and alas it didn’t work.

    I have now updated to iOS 13.1.2 and the problem persists.

    I discovered that if (under 13.1.2 at least, I hadn’t discovered this before uograding) I hit “Update” alongside each individual app I am not asked for the password but if I hit “Update All” then I am asked for it.

    Based upon this I assume that, in 13.1.2 at least, there is an as yet unresolved bug - unless you have any further thoughts?

    Thanks again for your suggestion.
     
  6. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    21,444
    Thanks Received:
    7,905
    Sorry. No other ideas.
     
  7. iBozz

    iBozz
    Expand Collapse
    iPad Fan

    Joined:
    Mar 25, 2012
    Messages:
    137
    Thanks Received:
    29
    OK, thanks.

    A browse around reddit reveals a couple of other lost souls who experience the same thing and one who has the same workround (great minds think alike :)) and another says that they have contacted Apple who recommend changing the Apple ID password.

    I’ll wait until they report back to see whether that is a solution and post news of their success or failure here.
     

Share This Page