Hi, everyone!
I came to own my iPad 2 for a sad reason...my laptop broke, and I didn't want to buy another laptop in case it could be fixed. Apparently it can't be repaired, but I'm actually starting to think that I might be able to get by with the iPad alone...
So, I was liking everything just fine until I ran into this problem. I'm hoping that someone can help.
I bought a single TV episode from iTunes. I already have 1 movie, 4 TV episodes, and 1 TV series full season. I didn't expect that purchasing one more episode would be a problem....but I did get a message that there wasn't enough local storage. Went to "settings" and purchased another $20 worth of storage.
However, now the episode download is stuck. I keep getting the message that there is insufficient local storage, although when I check the capacity, the additional storage has already been added. When I try to "tap to retry" the stuck download as instructed onscreen, I get a popup that says, "unable to load movie", and I'm back to square one.
In addition, I am unable to re-purchase the episode.
What I did try was a full reset from the Settings menu. That did nothing.
Can anyone help? I'd really appreciate it! How could I make sure that I have sufficient storage before downloading so that this won't happen again?
I came to own my iPad 2 for a sad reason...my laptop broke, and I didn't want to buy another laptop in case it could be fixed. Apparently it can't be repaired, but I'm actually starting to think that I might be able to get by with the iPad alone...
So, I was liking everything just fine until I ran into this problem. I'm hoping that someone can help.
I bought a single TV episode from iTunes. I already have 1 movie, 4 TV episodes, and 1 TV series full season. I didn't expect that purchasing one more episode would be a problem....but I did get a message that there wasn't enough local storage. Went to "settings" and purchased another $20 worth of storage.
However, now the episode download is stuck. I keep getting the message that there is insufficient local storage, although when I check the capacity, the additional storage has already been added. When I try to "tap to retry" the stuck download as instructed onscreen, I get a popup that says, "unable to load movie", and I'm back to square one.
In addition, I am unable to re-purchase the episode.
What I did try was a full reset from the Settings menu. That did nothing.
Can anyone help? I'd really appreciate it! How could I make sure that I have sufficient storage before downloading so that this won't happen again?