Splashtop not connecting all of a sudden?

[NYHorsewoman]

My splashtop is not connecting to my desktop computer since yesterday. anyone else having trouble?

 

[chem1472]

Hi NYHorsewoman,
Having same problem - but only at work.

 

[SweetPoison]

Just tested mine and it works just fine.

Having said that ~

Sometimes when out in the field I can't connect and have no clue why. So when I get home I go to my computer and click on Splashtop > Security, then sign out and back in. That seems to fix it for me.

You could even try a hard reset on the iPad ~ hold the power button and the home button down at the same time until you see the Apple logo. Let it reboot.

Let us know, guys!

 

[NYHorsewoman]

Just tested mine and it works just fine.

Having said that ~

Sometimes when out in the field I can't connect and have no clue why. So when I get home I go to my computer and click on Splashtop > Security, then sign out and back in. That seems to fix it for me.

You could even try a hard reset on the iPad ~ hold the power button and the home button down at the same time until you see the Apple logo. Let it reboot.

Let us know, guys!

Thanks, I downloaded Splashtop to my desktop computer again and it seemed to be an updated version. Then I did a hard reset on the iPad and now it's working. When it doubt reset!