Sound control -no sound-volume on music?

[DICKNPHYL]

No matter what I try I can't get my music volume working. It shows the song is playing but I can't control volume like I was with volume button on bottom of iPad.
Help?
Dick steer-----

 

[J. A.]

Make sure the iPad isn't muted. Look at the Side Switch, next to the Volume button. The coloured part shouldn't be visible.

Or take a look at your Control Center. Drag it upwards from the bottom. If your device is muted, it could also look like this:

Tap the white circle with the bell to enable sound again.

Hope that helps.

 

[twerppoet]

Mute should not affect music, at least not if it is playing from the Music app. It might in some third party apps, though it isn't supposed to.

Other possibilities are paired bluetooth speakers or headphones that are on, but turned down. Or, occasionally the device will decide that there is something plugged into the headphone jack, when there isn't. You can tell that because the speaker icon that shows up when you try to adjust the volume wills say headphones.

 

[DICKNPHYL]

Thanks for the help guys. All of my settings were as they were supposed to be. A week ago I switched usb cables on the iPad and that's when the volume control prob. Started. This am I switched the cable out for another and walla, everything works fine now. I did notice the bad cable was a little hard to disconnect from the iPad. The cable is for another piece of hardware and is not apple made.
Dickster

 

[scifan57]

Thanks for letting us know what caused your problem. It will serve as a reminder to our other members to check the cables when tracing a problem.

 

[Brian 244]

It may be worthwhile inspecting the dock connector on the bottom of your ipad to make sure that the connector didn't cause any damage.