Restoring from Backup when Hacked...

[SPROINGY]

Hi Members,
Suppose a hacker has put some malware on your iPad. So, you backup your iPad, then go to Reset->Erase all Content and Settings.

Now, if you choose to restore your iPad from the backup, will you be reinstalling the malware, too? Or does a backup only backup the ‘legit’ content on your iPad? If a backup backs up the malware, too, a manual restore *may* have the advantage of allowing you to choose exactly what’s going back on your device, which hopefully would *not* include malware?

That said, I have recently Erased all Content and Settings twice and restored my iPad once from a backup and once manually. Neither of these options has stopped my iPad from unauthorized access.

Every day, when I wake up, I turn on my iPad and find that while my iPad was turned off, the hacker has messed around last night with my Settings, it’s time-consuming to thoroughly check and see what’s been done this time. The only way to stop these problems (which often involve a trip to the Service Center- more time lost!) is to make my iPad inaccessible to the hacker. I would happily do anything legal to put him and his nonsense in the past- permanently! But, I don’t know how to do that, nor does anyone I’ve asked, including people at Apple. I’d even buy a new computer, but I’m concerned that the hacker could get into it, too, because I don’t know how he got into this one!

Any ideas/advice for me?

Thanks!

 

[BikeFlagAZ]

Have you tried this? I have not, as I have no reason to believe I’ve been hacked.


https://www.komando.com/smartphones-gadgets/how-to-tell-you-if-your-iphone-was-hacked/742246/

 

[SPROINGY]

BikeFlagAZ, Thank you for the link! I never knew about it, and it may help me, so thanks again for taking your time on my behalf.

 

[SPROINGY]

BikeFlag, I’ve downloaded iVerify from the App Store. From what I read, it looks like an excellent diagnostic tool. If it can do all it claims, it will be *fantastic!*

Now, time to put it to the test! Frankly, I’m excited about this, hoping for a positive outcome!

 

[BikeFlagAZ]

Let us know if it actually helps solve your problem.

 

[SPROINGY]

BikeFladAZ, I will do just that! I won’t know if the hacking stops or not for a while. I very much wish an Apple technician would do a ‘checkup’ on my iPad and give it a ‘clean bill of health’, or else find any other problems that may remain... But, where I am, I haven’t found anyone who’ll do the job. Because I don’t know how the hacker got into my machine in the first place, how can I know that their ‘point of entry’ has been eliminated? That’s really the point: Get them out and keep them out.

In the meantime, iVerify is, IMHO, an excellent diagnostic tool that I would recommend. My only real concern with iVerify is its instruction to disable JavaScript. Although they have good reasons for suggesting this, I wonder if it’s going to affect the performance of my iPad.

I’ll post again when I know more!