Random iPad Pro restarts since iPadOS14.2!

[Aerofly]

Over the last few days I’ve noticed on a couple of occasions that when I take my iPad Pro off charge and open it up I have to put in my pass number as it’s restarted for no apparent reason.
It’s annoying enough having it restart, but I use Dark Mode and it resets it to Light Mode, and I’ve also got a few Shortcuts that change after a restart and I have to re-edit them.
Has anyone else had a problem with random resets? I never really noticed the problem before iPadOS14.2

 

[twerppoet]

I had a few random restarts under 14.0. I also had quite a few screen freeze/pauses and keyboard (hardware) delays. The restarts and screen issues stopped with 14.1. I haven’t had any issues at all since 14.2. That is not a 100% guarantee, of course. Other than the keyboard delays the other issues were pretty rare, so it might just be a matter of time before I notice something.

Nothing was big enough to do more than cause me a few seconds of inconvenience.

If you problem persists, all I can recommend is making sure you have a good backup and then reseting the iPad. Every once in a while updating an older OS version will introduce bugs that are in neither the old nor the new version.

You can also try just resetting the settings, in stead of erasing all content and settings. Sometimes that’s all it takes. Though that does mean you have to go through most of your settings and re-tweak them to your preference, it’s less time and hassle than doing a full reset and restoring from a backup.

 

[Aerofly]

Thanks twerppoet, I tried firstly closing all open apps to see if it was one particular app causing the restarts, but after a while it did it again. It never restarts while I’m using it, but it only happens when it’s locked (both charging and not charging).

I’ve taken a chance on resetting the settings now, as I really don’t want to do a full restore if I don’t have to.

So we’ll see if resetting does the trick! [emoji1696][emoji1696]

Steve

 

[twerppoet]

You’re welcome. Good luck.

 

[Aerofly]

Well after investigating for several days I think I may have found the answer to my intermittent ‘restarts’, although I wasn’t expecting the outcome.

Firstly I tried closing all of my apps running in the background, and closing them after I’d used them, so that when the iPad was locked, nothing was running. No joy, as it still restarted at random. By this time I was beginning to think I was never going to find the answer.

Now, I have my iPad Pro connected to a Magic Keyboard, however I’m also using a SwitchEasy CoverBuddy, which allows connection via the ‘Smart Pins”, so I thought I’d take off the CoverBuddy and see what happens.

3 days later and I’d had no intermittent restarts!, so the CoverBuddy went back on, and within 2 hours the iPad restarted while it was locked! I’m at a loss to know why a set of pass through pins could cause the restarts, especially as they look perfectly ok, but that certainly looks like the culprit.

I’ve now left the CoverBuddy off again, and will monitor the outcome, however I’m now very reluctant to put it back on as I reckon that’s been the problem all along.

 

[LannyC]

Thanks for doing the research, Steve. Sharing stuff like this is what makes this forum special.

 

[twerppoet]

Thanks for the update. At least it's not the expensive iPad hardware at fault.

Try cleaning the iPad and Coverybuddy pins with a pencil eraser, gently. Make sure there is no crud or other stuff built up around the pins.

 

[Aerofly]

Twerppoet, that’s good advice, however I have to say this is my second CoverBuddy, as the first one had a misaligned pin that looked like it was a manufacturing fault, so the pins were the first thing checked and cleaned. Maybe I should have quit after the first one failed?

Another day has gone by with no more random restarts, so things are looking up, but I really need to leave it a bit longer to make sure I’m right in my reasoning.

 

[Aerofly]

Just a quick update, no more problems in the last 4 or 5 days, so I think that’s cracked it!
Real shame as the Coverbuddy is such a good idea!

 

[twerppoet]

Good to hear.