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New iPad seems to be dead on arrival

SydneySteve

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I bought a 64 gig +3g iPad today and I suspect it is doa. When I try and setup by connecting to the PC, it is not being recognised by iTunes 10.1 and it simply won't power up. When I try and charge it using the power adapter, the Apple logo briefly appears (for a few seconds), the screen blanks out and then the logo reappears and so the cycle continues. I've tried to reset, but there's just no life.

I have a second iPad that works perfectly with the PC in question, so I therefore suspect it can't be related to the USB port on the PC or the version of iTunes. What could be worng?
 

xune

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Or stop by an Apple Store.

If you aren't near either, call 1-800-APL-CARE for Apple tech support
 
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SydneySteve

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Unit exchanged confirmed DOA

Apple Sydney confirmed unit is DOA. Unable to power up. Retailer exchanged it for a new unit with no problems. All now good.
 

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