New iPad Air not recognised in iTunes

[davethekeys]

Hello, my iPad is not recognised in iTunes. Importantly my iPhone 6 IS recognised, so that rules out the USB port and the cable. When I connect the iPad the charge symbol comes on for a split second then I get Not Charging. My Windows 10 computer does recognise the iPad though, I can see it in Explorer. I have uninstalled iTunes and downloaded the latest version but that hasn't made any difference. I have connected the iPad to my other computer (Windows 8) and perversely iTunes DOES recognise it on that computer!
Any ideas?

 

[J. A.]

There seems to be a problem with Windows 10. Look at this thread:
iTunes not recognising iPad under Windows 10

This problem was discussed there, and you'll also find a solution.