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New iPad Air not recognised in iTunes


iPF Noob
May 18, 2011
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Congleton, U.K.
Hello, my iPad is not recognised in iTunes. Importantly my iPhone 6 IS recognised, so that rules out the USB port and the cable. When I connect the iPad the charge symbol comes on for a split second then I get Not Charging. My Windows 10 computer does recognise the iPad though, I can see it in Explorer. I have uninstalled iTunes and downloaded the latest version but that hasn't made any difference. I have connected the iPad to my other computer (Windows 8) and perversely iTunes DOES recognise it on that computer!
Any ideas?

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