lol...ok let's allow this particular point to dissipate now, I questioned the quality control on my one and the 'few' others who have defective screens, I'm not sure why you are having difficulty with this concept. :thumbs:
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Would it be a case Apple would only offer to repair the unit after your initial 14 day time period has elapsed?
Lyndon23 said:Hey guys,
Just got a replacement 64gb 4G arranged through Apple.
After setting it all up last night, I noticed at least 3 dead pixels on my screen.
Only noticed them due to being in Sketchbook, where the screen is bright white.
Thought at first they were just dust and tried to wipe it off, no deal, definately pixels.
Admittedly, they are very small and you have to look for them, however, now that I know they're there, my eyes just keep going to them.
I was a bit worried that this would affect my resale value and so took steps to get a replacement.
In fairness, Apple were brilliant and apologetic, replacement organised without any issues.
Just curious if anyone else has had this issue with their new retina display?
We'll see what the new replacement looks like when it arrives.
I'd be surprised if Apple didn't cover dead pixels under warranty, even outside of the return period.
That said, I've had two white dead pixels on my iPad 2 for months and haven't bothered to request an exchange or repair.
Here is a pic of why my new iPad is getting replaced
Kaykaykay said:Looks like pretty ugly leakage. I'd return for that, too.
The three iPads in my household all have minor light leakage, but I'd have to sit in a blacked-out room with brightness cranked on full to see the leaks. Never going to happen, so didn't bother exchanging.
Lyndon23 said:Hi Tristan, no not at all. I think Apple's after care is exceptional, but I have heard of people reporting an issue after using their product for a period of time into the product lifecycle and if a problem is reported Apple may replace with a refurb. I always tend to check any new product over thoroughly as soon as I get it because it's generally easier to get a new replacement as near to purchase date as possible. Also, Dead pixels are a bit of a subjective issue because it's not a deal-breaker for everyone, some guys can live with it, I most definitely won't. Apple generally take really good care of their customers, but what I meant here was it's just less hassle returning something under the 'no-questions-asked' period.
Tristan Heard said:Here's a pic of my lock screen with custom background
Look within the time bar and push notification and you'll probably now see it across the whole pic
Crphillips said:It just looks like a poor quality picture you've used for the lock screen. Do you get those marks with the standard factory lock screen? It's clearly not a display problem as its shown up on a screen shot.