Yeah that's what I figured. I will. But yet again apple annoys me because they have an "issue" with the system and I can't make an appointment until next Monday - when I'm away on holiday! And the system must be used to make an appointment. The man was very friendly last time. But apple are messing me around. The woman on the phone showed no remorse when I said it was a second problem, again! Now I just think that's poor. I really can't be coming back and forth to reading all the time - no she didn't care. Stupid woman. Anyway, thanks as always for your help, I'll let you know how I get on. I may well ask for a refund this time instead. This is a joke.