Lost the ability to visit You Tube.

[Dave in Wales]

Lost the ability to visit You Tube.....Sussed.

I have an Air and an iPhone 5s my wife has a iPad Mini and an iPhone 5s.

The all share the same Apple ID.

Out of the blue we have lost the ability to visit You Tube on 3 out of 4 of the devices, the Air and both phones,
It will just not load, we'll it loads but there are no videos showing.

You Tube works just fine on the wife's Mini.

Any ideas anyone?

 

[J. A.]

Force close the app:
Double tap the Home button to reveal the multitask bar, swipe the picture above the app icon towards the top of the screen.
Try opening the app.

If that doesn't help delete the app and install it again.

 

[Dave in Wales]

Force close the app:
Double tap the Home button to reveal the multitask bar, swipe the picture above the app icon towards the top of the screen.
Try opening the app.

If that doesn't help delete the app and install it again.

Thanks, did all that, still canoot access you Tube.

 

[tleo32]

Have you tried to access it from a browser and not the app?

When in the app, can you sign out of the logged-in user, completely close app, reopen the app with no user signed in to see if it will play.

 

[J. A.]

What about Wi-Fi connection? Can you open websites in Safari without problems on the three devices that don't show the videos?

 

[Dave in Wales]

What about Wi-Fi connection? Can you open websites in Safari without problems on the three devices that don't show the videos?

No WiFi probs, Safari and Chrome work fine.

 

[Dave in Wales]

Have you tried to access it from a browser and not the app?.........Yes, and still can't access You Tube.

When in the app, can you sign out of the logged-in user, completely close app, reopen the app with no user signed in to see if it will play. I'm not signed in

!........!

 

[Dave in Wales]

Weeeeell, have I sussed it, may be.

Tried this.........

Ok. Let's try this on your ipad.
On your ipad, go to settings > general > reset > reset network settings. This will restart your ipad.
once it is back to the home screen, go to settings > wifi and connect to your network.
let's see whether you are able to access youtube on the ipad now

From here.......http://www.justanswer.com/mac-computers/674fe-cant-access-youtube-either-ipad-mac-book-both.html

It worked on all three devices, they can now access You Tube...

Will it last............Watch this space.

 

[J. A.]

I'm glad you found a solution.