Lock out

[Ian107]

Hi everyone

I recently was gifted an Ipad air 2 and have managed to get locked out from it, It says connect to i-tunes which I don't have, can my son unlock it with his i-tunes ??
If so how does it work, can anyone tell me how to do it ??

 

[J. A.]

Welcome to iPad Forums!

I assume you‘ve entered the wrong passcode too often.
Here‘s what your son can do:

How to reset your iPad passcode using your Mac or PC - Apple Support

This troubleshooting article guides users on how to reset an iPad passcode using a Mac or PC.

support.apple.com

Hope that helps.