Lock out

[Ian107]

Hi everyone

I recently was gifted an Ipad air 2 and have managed to get locked out from it, It says connect to i-tunes which I don't have, can my son unlock it with his i-tunes ??
If so how does it work, can anyone tell me how to do it ??

 

[J. A.]

Welcome to iPad Forums!

I assume you‘ve entered the wrong passcode too often.
Here‘s what your son can do:

If you forgot your iPad passcode, use your Mac or PC to reset it - Apple Support

Locked out of your iPad and forgot your iPad passcode? Use a computer to get your iPad into recovery mode so you can erase it and set it up again.

support.apple.com

Hope that helps.