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Kathyellen here from Detroit area. Have had ipad for 2 1/2 years.


iPF Noob
Jan 4, 2014
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Roseville, MI 48066
Having trouble with ipad iCloud email freezing not only iCloud mail, but also my gmail and wideopenwest mail. I have
Been getting spam for the past 3 week on iCloud, and it can't be deleted or forwarded or moved. The icons don't work. I
have to go to my PC to delete the mail before I can see any other mail, and to delete all iCloud mail.

I reset my privacy settings to high on my PC but it didn't help.

Any ideas? If I delete my iCloud account I'm afraid I'll lose all my photos.


J. A.

Super Moderator
Staff member
Nov 11, 2012
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Apetlon, Austria
Hi, Kathyellen, welcome to iPF!

When you delete your iCloud account, you're asked if you want to delete documents and information saved in iCloud as well:


You can keep that information on your device, if you prefer this option. Even if you decide to delete those, your photos will stay on your device.

There'll be no harm done when you delete the account and reinstall it.
Last edited:


Staff member
Apr 24, 2011
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Brisbane, Australia
Hi Kathyellen and welcome to the Forum!

Try closing your mail app completely and then relaunch it. Do the 4 finger swipe up to reveal your multi task bar along the bottom, these are all the apps you have opened.
If updated to IOS7 just swipe up on the mini screen above the app icon to close. If on an earlier OS press and hold the app until it jiggles and a 'minus' sign will appear, press the minus sign to close the app. Now see if it's working.....if not a restart of your iPad is the next step.

Restart....press and hold your On/off button (top right).....once it is off wait a few seconds and then restart. Now see if it is working....if not a reset is the next step.

Reset - press the on/off button and the home button simultaneously, keep holding them in until you see the Apple logo before releasing the buttons and wait for your iPad to start. Let us know how you go.

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
Tutorial for our App
Tutorial on creating posts on the Forum
Reading the IPad manual is a great place to start so please download a copy of these.
3 very informative threads from which you will learn many tips and shortcuts for the IPad.
We have rules like any Community so please read these also

Once again we welcome you here and are so pleased you have joined us!

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