Junk box?

[BALDYMONSTER]

Whereabouts is it?

The email addy I have set up is through hotmail.

Thanks.

 

[willerz2]

Open up the mail app, then back up to the list of available addresses. Then you should see "Accounts". Click on the name given to your Hotmail account. After tapping on your Hotmail's account name or description (if given), the entire hierarchy of your email account will be broken down. Inbox, Outbox/Sent Items, Trash, Junk/Spam Email, Notes, etc.

 

[BALDYMONSTER]

Do you mean the mail set up facility for different accounts in settings?


Or actually click on the envelope icon that I have set up my account with?

 

[willerz2]

The actual envelope icon. Then keep tapping the top left option until you're presented with Inbox and Accounts

 

[BALDYMONSTER]

Nope, still can't find it!

 

[J. A.]

This icon:




Tap to open it, then go back to this view, where you see your accounts:




Tap one of the accounts (the one you need), to see this:




Or something similar.

 

[BALDYMONSTER]

Nope, still no sign of any junk box.

 

[J. A.]

Nope, still no sign of any junk box.

Perhaps it's called SPAM in your account?

 

[BALDYMONSTER]

Nope.

This is all I get.

 

[J. A.]

Do you have a junk folder when you access your hotmail account through a browser?

 

[BALDYMONSTER]

Do you have a junk folder when you access your hotmail account through a browser?

Yes I do.

 

[J. A.]

Which option did you use to install your account?

 

[BALDYMONSTER]

"Other".

 

[J. A.]

Try resetting your iPad, perhaps it will fix this:
Press and hold Home and Power button simultaneously unti, the Apple logo appears.

Next possibility: delete the account and set it up again.

 

[willerz2]

If you could provide a screen capture of what you see, that would help as well.