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IPAD VPN will not connect

colefanatic

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Jul 13, 2010
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Hello to all,

I have a 64 GB 3G Ipad, with a Telus account. I have a serious problem making my VPN works. I also have an Ipod Touch second generation and the VPN works perfectly on it.

So I use the same settings on my Ipad as the Ipod:
PPTP
- same server
- same account
- RSA SecuriID OFF (i try to make it OFF on the Ipad and save the settings and when I look back, it goes back to ON)
- encryption level AUTO
- Send all traffic ON
- Proxy OFF

My Ipod has only WIFI and once I connect to my working place or home WIFI, I can connect to VPN without any problem. However, the Ipad cannot connect to VPN whatsoever, with WIFI on or with Telus 3G on. Here is the message:

"A connection could not be established to the PPP server. Try reconnecting. If the problem continues, verify your settings and contact your Administrator."

I contacted Telus and bought their VPN bundle and it does not change anything. Anyway, when I am on WIFI at work, VPN should connect if I use the correct settings. So I am at loss here. Can anyone help me please?
 
Last edited:
OP
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colefanatic

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I was able to make it work. Apple tech support told me to reset my network settings. I did that and configured a new VPN connection and everything went well.
 

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