iPad 2 Disabled

[pzamory]

Hello. My son gave me an older iPad 2 but he forgot his passcode. I tried using iCloud and iTunes but to no avail. Any advice how I can get this unlocked. I don't care if the data is lost. I would like to put my sheet music on this device.

Thanks in advance for any advice.

Pete

 

[twerppoet]

You’ll have to get your son to remove the iPad from his Apple Account.

He’ll also have to do something about the password.

Some combination of the info on these pages should do the trick.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Use these steps to transfer information to your new device and, if applicable, remove your personal information from your old device.

support.apple.com

If you forgot your Apple ID password - Apple Support

Use these steps to reset it and regain access to your account.

support.apple.com

 

[pzamory]

You’ll have to get your son to remove the iPad from his Apple Account.

He’ll also have to do something about the password.

Some combination of the info on these pages should do the trick.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Use these steps to transfer information to your new device and, if applicable, remove your personal information from your old device.

support.apple.com

If you forgot your Apple ID password - Apple Support

Use these steps to reset it and regain access to your account.

support.apple.com

Thanks. He did remove it via iCloud and I followed steps from a You Tube video but to no avail. It looks like it is working, downloading and extracting software but it fails every time. Not sure where to turn. Thanks. Last time I received a 4013 error code.

 

[twerppoet]

Maybe this then:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages on your computer.

support.apple.com