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johnml said:I read a article someone sued AT&T and won over AT&T throttling him. I also read they weren't throttling LTE users.
Just tranferred my AT&T Unlimited Data Plan from my iPad 1 to my New iPad (3rd Gen). I went through the 1-800-331-0500 number and asked for the section which manages iPad Unlimited Data Plan transfers from old to new iPads. I was transferred (no waiting) and talked to a knowledgeable rep who walked me through the process.
Process with AT&T Rep is as follows:
1. Rep verified my old iPad information using my old iPad Cellular Number, email address, and name.
2. Directed I power down (turn completely off) my old iPad.
3. Turn on new iPad and turn off WiFi.
4. On new iPad goto Settings - Cellular Data - View Account and Log-in.
5. After log-in is a new screen with Data Plans -- ensure "Unlimited Plan" for $29.95 is checked (it should be already) -- Then press "Next" on that screen.
6. Terms and Conditions Screen -- "Agree".
7. Screen comes up indicating AT&T is updating plan.
8. Wait till that screen goes away.
9. Power Down (turn off) New iPad completely -- wait ten seconds -- restart to Apple icon on screen and let iPad reboot.
10. Upper Left screen indicates AT&T Network acquired (signal bars present) -- 4G or LTE if within range of 4G.
11. Check that you can connect with websites through Safari Browser -- Yes.
12. Back to Settings -- General -- About Screen.
13. Confirm with rep that IMEI and ICCID on iPad matches what just updated in their system.
That's it! Five Minutes and transfer complete. According to other posters this process can all be done without a customer rep. However, the rep can see what's happening in their system and confirm everything transferred correctly and that service continuity is maintained. In the unlikely event a problem occurs they can help sort it out immediately.
I posted a video on my YouTube channel on how to do it, if anyone wants a visual.
I read a article someone sued AT&T and won over AT&T throttling him. I also read they weren't throttling LTE users.
AFAIK that's true with AT&T. Maybe your friends were throttled because they were tethering off their phone data plans. But it still doesn't make sense why they would've been throttled at 5GBs as you described, because the phone throttling cutoff has been officially announced at 3GBs, and even before the official announcement (when AT&T refused to specify), signs pointed to them toggling at 3GBs or less, depending on monthly average use for each market.
And tethering doesn't allow unlimited anyway, so throttling shouldn't have come up for your friends even if they tethered, unless they're jailbroken and tethering, then were throttled.
Well, after I did all of the above, I ended up having to return my iPad 3 and revert my unlimited plan back to my iPad 1. The process was much easier this time. I simply logged on to my AT&T account on my iPad 1 and it gave me the option to put on unlimited plan on that iPad. The changeover took about three minutes and required no calls to AT&T. Thank you AT&T for making it so easy.
When I transferred mine all I had to do was click existing customer and enter my email address and password. It then gives you a choice to keep your existing grandfathered unlimited plan or switch. That's it - couldn't be easier.
Update:Interesting. I'm puzzled. Throttling of iPad plans is definitely happening, KayKay. I guess you're just never hitting the cap. It's easy enough to check in your General Settings-> About window and look at your usage. Do you reset that monthly to track your usage?HD movies on iPad 3 is supposed to be breathtaking. People will indeed lean on that with the 3's in LTE areas. I'm just sayin' watch your usage. Being throttled is no fun!