Facetime

[Bowlander]

Frozen pic on my screen when trying to talk to my daughter on her i phone 4 suppose to be moving vid .? In the smaller screen no? Help good peeps

 

[DontUnderstandMyIpad]

It is a bug. The FaceTime background should always be a live video of the front camera.

Try restarting FaceTime.

-Enter the Multitaskbar by pressing the home button twice
-Press onto the FaceTime app until it starts wiggling (you may have to scroll to find it)
-tap onto the red circle to close FaceTime
-open FaceTime again

Let us know how you get on.

 

[Bowlander]

Ok bud did'nt work I'll try again

 

[Bowlander]

Nope just getting a still pic of me and my daughter is getting a blank screen at her end!!!!!

 

[DontUnderstandMyIpad]

Has she restarted FaceTime as well? It may just be, that the issue isn't with your FaceTime.

 

[Bowlander]

No the prob deffo my end as I have a no moving image of me only moving image of her from her I phone

 

[twerppoet]

Have you updated to the most recent iOS version? I believe this bug was supposed to be fixed in 4.3.2.

You can check your version under Settings >> General >> About.

 

[Bowlander]

Nope just says 4.3 not 4.3.2 don't no what else to do..... Shall I reset my I pad altogether..?

 

[DontUnderstandMyIpad]

Twerppoet was hinting, that this FaceTime bug can occur on 4.3&4.3.1, meaning if you have one of those installed, and you do, a firmware update would be in order.

You can do so by connecting the iPad to your desktop, start iTunes, select iPad from the left bar and then click on Update.

 

[Bowlander]

Twerppoet was hinting, that this FaceTime bug can occur on 4.3&4.3.1, meaning if you have one of those installed, and you do, a firmware update would be in order.

You can do so by connecting the iPad to your desktop, start iTunes, select iPad from the left bar and then click on Update.

Ummm do not own a desk top

 

[DontUnderstandMyIpad]

Ummm do not own a desk top

But you must have the iPad synced to a computer/laptop/netbook, no?

Worst case scenario, you can visit the AppleStore and have them update your iPad.

 

[Bowlander]

But you must have the iPad synced to a computer/laptop/netbook, no?

Worst case scenario, you can visit the AppleStore and have them update your iPad.

Yes my sons netbook ..I'll try and track him down ta

 

[Bowlander]

But you must have the iPad synced to a computer/laptop/netbook, no?

Worst case scenario, you can visit the AppleStore and have them update your iPad.

Thank you very much mister master it working .......ta bud