jasmynsway
iPF Novice
So my job has wifi that's unsecured. When I go to check my email I get an error message that the email client can't connect to the server. Is this something apple built in or can I do so something to fix it?
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Chays said:Hi all,
As for the hotel issue, it could be that the hotel doesn't wish for people to sit in their lobby and access the Internet free of charge. It might only be available for customers staying in the hotel. If you speak to the reception or IT people, there might be a username and password allocated to your room to use for the duration of your stay. They will then be able to check that you are a customer and not some person taking a chance.
Thanks Chays. But I was staying at the hotel and had a password. I was able to receive emails, surf the net, send imessages, everything but send emails. I tried gmail and hotmail addresses, I got the message 'unable to connect to server'. Another guest was receiving emails but none from gmail and she couldn't email them either.
Tim SPRACKLEN said:Another possibility to add to the list is that many email service providers won't accept email using the insecure SMTP mail protocol from an 'unknown' location - i.e. somewhere that's not, say, your home where they can verify your identity. This is because insecure SMTP doesn't require a password to send email, so it's easy to impersonate someone else.
This is known as the 'Port 25 relay' problem.
To overcome this problem you need to edit your email settings and switch to SMTP with SSL, which requires a password. It's usually easier to set up a new 'duplicate' email account on your iPad with SSL for outgoing mail and the same settings as before for incoming mail. Once you've got the 'new' account working, you can delete the 'old' one. SSL will work fine from home too.
Tim
Chays said:Hi leelai,
That is strange, maybe it has something to do with what Tim said above?
However, if it does happens again, maybe try logging onto your mail through safari. Go to gmail.com itself and send a email through the website, it's not first prize, but at least you can still use it to send email while away.
Regards,
Chays
Tim SPRACKLEN said:Another possibility to add to the list is that many email service providers won't accept email using the insecure SMTP mail protocol from an 'unknown' location - i.e. somewhere that's not, say, your home where they can verify your identity. This is because insecure SMTP doesn't require a password to send email, so it's easy to impersonate someone else.
This is known as the 'Port 25 relay' problem.
To overcome this problem you need to edit your email settings and switch to SMTP with SSL, which requires a password. It's usually easier to set up a new 'duplicate' email account on your iPad with SSL for outgoing mail and the same settings as before for incoming mail. Once you've got the 'new' account working, you can delete the 'old' one. SSL will work fine from home too.
Tim