Zinio Help please

Discussion in 'iPad Apps' started by Yptcn, Aug 5, 2011.

  1. Yptcn

    Yptcn iPad Fan

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    Zinio is crashing , I cannot download a subscription or even read one of my older magazines since there has been an update . It crashes when I try to open one ....
    Can anyone help me with this ?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    I guess you've done the usual 'power-the-iPad-off, power-the-iPad-on' trick?

    Tim
     
  3. Yptcn

    Yptcn iPad Fan

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    Absolutely ! I even deleted it and downloaded it back from iTunes ;)
    I power it down every night , it goes to sleep when I do....
     
  4. LanieZinioCM2011

    LanieZinioCM2011 iPF Noob

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    Zinio Help

    Hi-

    I'm Lanie the Zinio Community Manager, if you can shoot me an email at lbernes at Zinio dot com, I'd be happy to help.

    Lanie
     
  5. Yptcn

    Yptcn iPad Fan

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    Hi Lanie,
    Having no answer from your tech support , I finally went to Twitter and saw that Zinio has an account and was helping out someone with the same issue. So I did what was explained and now all is OK. I knew I wasn't the only one having problems with the new upgrade....it's all over iTunes.
    Honestly , when there's a problem like that , the fix should be explained on your website ;-))))
    Thank you very much for your reply here .

    Sent from my iPad using iPF
     
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