So when the new ipad came out, I preordered it on the 10th, and it shipped on the 16th. I am sure that my 14 day period starts on the 16th. However, on the 20th, I went to exchange my ipad for another one because there were dead pixels found on it. So the question is.. Would my new 14 day period start on the 20th? or will it still start at the 16th? Thank you! Much help appreciated.