Un-link accounts?

Discussion in 'iPad General Discussions' started by Melie, Jan 2, 2020.

  1. Melie

    Melie
    Expand Collapse
    iPad Fan

    Joined:
    Nov 16, 2010
    Messages:
    108
    Thanks Received:
    7
    Good morning,

    My wife and I each have ipads and iPhones.
    WiFi is with Spectrum and phone is Verizon.
    Way back when, I set up my first iPad on iTunes.
    Then I bought an iPad for my wife.(bear in mind that she has her own individual email account on Spectrum)
    The problem is that when she tries to do anything, she’s asked for my information.( i.e. Apple ID etc.)
    And when I upgraded my iPad and gave her my old one (that I did a reset on) same issue.
    Her iPhone has the same issue. We would really like individual accounts.
    It’s not the end of the world. But, it is annoying.
    Thanks for listening.
    Best,
    Mark
     
  2. Jupiter7

    Jupiter7
    Expand Collapse
    iPad Junkie

    Joined:
    Aug 20, 2012
    Messages:
    971
    Thanks Received:
    795
    You will need to sign out of your Apple account on both the devices your wife now uses - and then restore them both to factory settings.
    Your wife can then set up each device as new, creating an Apple ID In the setting up process.
     
    • Like Like x 1
    • Agree Agree x 1
    • List
  3. Melie

    Melie
    Expand Collapse
    iPad Fan

    Joined:
    Nov 16, 2010
    Messages:
    108
    Thanks Received:
    7
    Will all of her data be lost? Should she backup to the cloud first?
    I don’t want to mess things up.

    Thank you
    Mark
     
  4. Jupiter7

    Jupiter7
    Expand Collapse
    iPad Junkie

    Joined:
    Aug 20, 2012
    Messages:
    971
    Thanks Received:
    795
    She can’t back up the data to iCloud until she has an account, so unless the data can be copied elsewhere, it will be lost on resetting the devices.
     
  5. Melie

    Melie
    Expand Collapse
    iPad Fan

    Joined:
    Nov 16, 2010
    Messages:
    108
    Thanks Received:
    7
    Thank you. I guess we are stuck with what we have..
    I certainly appreciate your advice and effort.
     
  6. Jupiter7

    Jupiter7
    Expand Collapse
    iPad Junkie

    Joined:
    Aug 20, 2012
    Messages:
    971
    Thanks Received:
    795
    You’re very welcome.
     
  7. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    21,040
    Thanks Received:
    13,877
    She can sign out of your iCloud/Apple ID on her iDevices without losing her data and the apps installed on her devices. When she signs out of iCloud, she gets the options to save data on the iPad or iPhone:
    56472DBB-BCBD-495E-86A2-9C06587FD5AF.jpeg

    That done, she can create her own ID, and backup her data immediately to iCloud. It’s not necessary to wipe the devices before setting them up with her own ID.
    Additionally: if you set up Family Sharing, she still has access to your music, apps (via App Store), tv - whichever you decide to share with her.
     
    #7 J. A., Jan 2, 2020
    Last edited: Jan 2, 2020

Share This Page