Sympatico email issue

Discussion in 'iPad Help' started by cabinowner, Nov 29, 2011.

  1. cabinowner
    Offline

    cabinowner iPF Novice

    Joined:
    Nov 8, 2011
    Messages:
    28
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Can't send sympatico email from my iPad 2. Receiving okay, except email no longer accessible from my laptop.
  2. DrHouse
    Offline

    DrHouse iPad Junkie

    Joined:
    Jan 17, 2011
    Messages:
    644
    Thanks Received:
    21
    Trophy Points:
    0
    Location:
    Quebec
    Ratings:
    +21 / 0
    Are you using your wifi network or is this a 3G iPad from another vendor than Bell?

    Often, if your smtp settings are correct, you won't be able to use the smtp server from another network...

    And what do you mean by your email won't work on your laptop anymore?

    Have you heck that there is not an issue with Sympatico's servers? This could be the real issue here...

    VicoPad addict!
  3. cabinowner
    Offline

    cabinowner iPF Novice

    Joined:
    Nov 8, 2011
    Messages:
    28
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    thanks for your help so far, see my responses next to your questions.
  4. DrHouse
    Offline

    DrHouse iPad Junkie

    Joined:
    Jan 17, 2011
    Messages:
    644
    Thanks Received:
    21
    Trophy Points:
    0
    Location:
    Quebec
    Ratings:
    +21 / 0
    Hi,

    I would double check the settings to make sure they haven't changed in the last few weeks. Have a look on their website, or call tech support (if you're lucky, they'll answer in less than 60 minutes :) ). Sometimes, they may have change the server names or a security settings that you need to apply in your settings.

    As for your issue on your laptop, you mean that your emails have disappeared from your email software?

    Normally, any smtp server is restricted to be used only by the domain users. For example, you would not be able to use the Vidéotron smtp server from your connection on Sympatico. This is to prevent the possibility of spamming from the www. The same restriction does not apply when using Google server since they must be public for everyone.

    So, the first thing you need to do is check your imap/pop server from Bell, and the smpt server. Do they match with your settings.
    Make sure also, that no firewall is blocking those services if you installed firewall related stuff recently.
    Some smtp servers may require SSL or your credentials to be accessible.

    I'm pretty sure that Sympatico tech support will be able to walk you thru your settings if you call them.

    VicoPad addict!

Share This Page

Search tags for this page
aliant sympatico email
,
bell aliant email not working when travelling
,
bell aliant sympatico pop email setting for iphone
,
cannot send email from ipad sympatico
,
cannot send sympatico email from iphone 4s
,
cant send email from ipad or iphone with sympatico account
,
cant send emails on my ipad 2 in 2014 canada on my sympatico.ca
,
cant send sympatico mail on ipad
,
change sympatico settings on ipad
,
how to set bell email account on ipad
,
in florida and cannot send emails bellaliant ipad sympatico
,
set up bell aliant emaail on ipad air
,
set up sympatico email on ipad
,
setting up bell aliant email on ipad
,

setup sympatico account on ipad

,
sympatico cannot send mail on my ipad
,
sympatico email not working on ipad
,

sympatico email on ipad

,
sympatico email wont work on ipad mini
,
sympatico send mail from ipad