Sound problem after iPad drop

Hi and welcome to the Forum!

I have moved your post to its own thread so as to make it easier to help you without interrupting another's thread. Please post your own thread in future rather than hijacking another which is against our Rules.

Now to your question, could your sound button have been turned off by the drop? It's just above the sound control, check to see if this is it. The connector they are probably referring to is the one you use to charge the iPad. Check to see if any debris has found it's way here or to the microphone jack which is on the top left of the iPad. Although I can't see how this could affect your sound. Check to make sure your speaker (bottom of iPad on the back) is clear. Did your iPad get wet at all?

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