Screen rotation stuck!

Discussion in 'iPad General Discussions' started by Mersearib, Nov 7, 2013.

  1. Mersearib

    Mersearib
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    Today the screen on my iPad opens in landscape format only, and will not rotate to Portrait style with the iPad, but sometimes opens and stays upside down! I have not changed any settings and Lock Rotation for the side switch is off and set to Mute. Can anyone advise me please? I am running IOS 7.
     
  2. giradman

    giradman
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    Hello and welcome to the forum! :) Well, if indeed your 'side switch' is on Mute, then you might want to put it on 'Lock Rotation' and alternate the 'side switch' - then back again to 'Mute' - might work? But if not effective, then 'Reset' the iPad (directions below if not familiar w/ the maneuver) - let us know if any of these suggestions corrects the issue? Dave

     
  3. AQ_OC

    AQ_OC
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    Follow giradman's suggestion to the tee.

    If that doesn't work, take it to the Apple store and let them check it. Be sure to perform a complete backup first. I had to have my iPad 2 replaced about 6-7 months after I bought it because the component inside the ipad that detects rotation failed. Apple was good about replacing it (mine was still in warranty, btw) after they satisfied themselves that there was really a problem. So test thorougly before going and if you have to go, just tell them what the problem is and let them do the rest. If yours is still under warranty or you have an active apple care +, you can get a replacement if there is a defect.
     
  4. Mersearib

    Mersearib
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    Thank you very much for your advice. Having tried everything associated with the side switch and Lock settings, I did the re-set and it worked! I am most grateful for your help.
     
  5. giradman

    giradman
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    GREAT! Yep, 'Reset' is like a hard reboot - helps to clean out the cobwebs - :D Dave
     
  6. s2mikey

    s2mikey
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    Yep. Had this happen to me the other day but I still suspected the app itself had gotten all foobed up. Never had it happen since?
     

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