Red 1 in Messages

Discussion in 'iPad Mini Forum' started by rwsinky, Jan 5, 2019.

  1. Wing rider

    Wing rider
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    I had exactly this happen with email on my iPhone 7+ which is on a corporate AT&T account not long ago. Our IT department had me reset the email account and the new message notification disappeared. So, Apple Support may well be correct in having you do the reset.

    Good luck!
     
  2. scifan57

    scifan57
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    Also, resetting all settings won't delete any data it just sets all settings to their factory defaults
     
  3. rwsinky

    rwsinky
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    Finally bit the bullet and did the Reset All Settings. It fixed the problem and I only lost wifi connection, lock & home screen photo, and Imessage connection - had to redo Appleid pswd. Thanks for all the suggestions.
     

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