Problems settingbup data account with verizon and iPad3

Discussion in 'iPad 3 Forum' started by janet794, Mar 24, 2012.

  1. janet794

    janet794 iPF Noob

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    Curious if anyone has experienced any problems setting up their data account with Verizon on their new iPad 3? I tried,but received an error message. After losing two hours of my life with Verizon on the phone, I have been told the tech issue has been escalated and should be fixed in 72 hours. The techs I spoke with indicated they knew nothing about the iPad. One said the iPads were just "dropped on them". I asked him if he lived under a rock? Obviously Verizon did not train their techs enough for the setup or tech issues with the iPad?
    Thanks!
    Janet
     
  2. janet794

    janet794 iPF Noob

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    Hmmmm, guess I am alone in this problem.....
     
  3. Tom811

    Tom811 iPF Novice

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    I didn't have any trouble setting up my iPad with Verizon's data plan. It was activated seconds after I paid for it. Hope you can get the problem resolved soon. LTE speeds are amazing.
     
  4. Wildfire

    Wildfire iPad Fan

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    Same here!
    I signed up for the 2GB/month plan @ $30. Sure goes fast when you don't have Wi-Fi...
     
  5. janet794

    janet794 iPF Noob

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    I still don't have it setup. I got an error message as I was doing it. Verizon called it an E911. Seemed like the tech indicated it wasn't all that unusual?
     
  6. janet794

    janet794 iPF Noob

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    Problem solved! Not sure how, but it appears it was lack of knowledge on the part of the technicians and customer support not knowing the iPad!!!
     

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