PDF expert app has frozen my iPad

Discussion in 'iPad Apps' started by Honda750four, Sep 21, 2012.

  1. Honda750four

    Honda750four
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    I updated my PDF app now it's frozen. How do I fix it? thanks
     
  2. KevinJS

    KevinJS
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    Close the app by pressing the home button, then close it in the multitask bar. When you restart the app all should be well.

    Here are the procedures. Thanks to Twerppoet for these.

    When you have problems with an app it's a good idea to clear it from RAM.
    Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.
    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.
     
    #2 KevinJS, Sep 21, 2012
    Last edited: Sep 21, 2012

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