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Discussion in 'iPad Help' started by ronguida, May 31, 2011.
Just downloaded the new HBO app using Verizon, and no sound. Is there a fix?
The easiest first way to try to solve â€˜unexplainedâ€™ or â€˜unusualâ€™ problems with the iPad are:-
Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the â€˜Homeâ€™ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to â€˜jiggleâ€™. Then tap the top left-hand corner of the app that you want to close. It will â€˜disappearâ€™ from the list. Donâ€™t panic - youâ€™ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPadâ€™s app and see if the problem has resolved itself. If not, itâ€™s on to possible solution number two!!
Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all youâ€™ll be doing). Slide the control to accept. A rotating white â€˜bezelâ€™ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so donâ€™t panic. A few seconds before the power up is complete, the iPad plays a little â€˜jingleâ€™ and then youâ€™re back to the Home screen. Restart the iPadâ€™s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to â€˜sleepâ€™. Most Forum members have found that one of the two methods Iâ€™ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.
No sounds on iPad for HBO GO
I have same problem. The headphone jack does work for audio.
Makes no sense. One of the forums says to lock the rotation on the settings but that doesn't seem to work.
I think the Forum comment was to be sure whether you had Mute active. On iOS 4.3 and up there was an option to re-assign the Mute switch (by the volume control) to the orientation lock, at which point the mute functionality would be transferred to a control in the multi-task bar, which you can get to by double-tapping the Home button and flicking the multi-task bar to the right, where you will see the Mute control.
So check to see if Mute is activated.